Event Lead Kitchen Porter

Aramark; Liverpool; On-site; GBP 28,000 - 38,000; Full time

Job summary

Aramark is seeking a Catering Manager to lead food service operations at the Hill Dickinson Stadium, Liverpool. You will coordinate staff, ensure HACCP compliance, and deliver high standards of service for Evertonian and other guests.

As part of a dynamic team, you will train employees, manage stock, handle cash, and continuously improve guest experience across multiple service points, including front-of-house duties during busy periods.

Qualifications

• Two years’ experience in a catering environment.
• Previous management experience.
• Excellent communication and customer service skills.
• Solid understanding of Food Hygiene including HACCP.
• Flexibility regarding shifts and weekend work.

Responsibilities

• Coordinate staff rotas and manage staffing needs.
• Resolve customer complaints regarding food service.
• Train staff in food prep, service, sanitation, and safety.
• Observe operations to ensure quality and standards.
• Inspect supplies and equipment for efficiency.
• Handle hiring, onboarding, and supervisor schedules.
• Set up and clear events and provide staff coverage.
• Maintain HACCP and Health & Safety compliance.
• Own service of food and drink at each service point.
• Support front of house during busy periods.
• Suggest improvements to menus and service style.
• Manage inventory and monthly stock takes.
• Cash handling according to procedures.
• Maintain personal hygiene and appearance.
• Promote company policies and engage with tools.

Skills

Leadership

IT literacy (Word, Excel)

Customer service

Flexibility

Communication

Time management

Two years catering experience

Previous management experience

Education

Two years catering experience

Tools

Word

Excel

Stock ordering systems

Job description

Job Location (Short): Liverpool, LIV, GB

Information at a Glance

About Aramark

Northern Europe - Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Northern Europe - About Aramark

Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com

All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.

Job Description

The impressive brand-new Hill Dickinson Stadium, located on Bramley-Moore dock, Liverpool, is set to be one of the most revolutionary and advanced venues for fan experience in Europe. Serving 52,888 fans per matchday, the mission is to set the standard for excellence and create exceptional experiences for Evertonians and non-match day visitors to the site.

Everton have appointed Aramark as their official culinary partner to deliver, an impressive, 13premium restaurants, 20000-person fan plaza and all food and beverages for general admissions so there is something for everyone to enjoy.

Job Responsibilities

• In conjunction with the management team, coordinate all staff requirements and rota’s for all vital duties, under your remit.
• Resolve customer complaints regarding food service.
• Train employees in food preparation, and in service, sanitation, and safety procedures.
• Observe and evaluate workers and work procedures to ensure quality standards and service.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Perform personnel actions, such as hiring and exiting employees, providing employee orientation & training, and conducting supervisory schedules and timesheets.
• Set up and clear up of events and functions, & provision of employee cover
• To implement and maintain the highest standards in food hygiene, service & presentation (HACCP & Health & Safety Legislation)
• To own the service of food and drink at each service point during service.
• Be always customer-focused and conduct the service in a friendly and professional manner.
• Assist with service within the Department as requested, including front of house duties during busy periods.
• Advise management of any recommendations to style of service, menus, etc. to ensure that the department's operation stays driven and current in its approach.
• Maintain an inventory of light equipment, including crockery. Assist with the monthly stock take.
• Undertake training to enhance and improve personal skills and knowledge.
• Handling cash transactions and ensuring the accurate cash handling procedures are followed in accordance with company procedure
• Maintain personal hygiene and appearance to a high standard
• Comply and assist in the promotion and implementation of the company’s policies and procedures.
• use appropriate corporate tools to drive engagement

Qualifications

• Ability to lead, empower and form working relationships with team members
• Use of IT packages such as Word, Excel, stock ordering packages etc
• A keen interest in food and service.
• Excellent communication and customer service skills.
• Flexibility regarding shifts and weekend work and ability to work on own initiative.
• Solid understanding of Food Hygiene including HACCP.
• Financial understanding of food and labor
• Dedication and self-motivation
• Good timekeeping
• Courteous manner
• Previous management experience
• Two years’ experience in a catering environment