Head Housekeeper (Multi Property).

Hazlitt's Hotels; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A family-run hotel in central London is seeking a Head Housekeeper to oversee operations across two properties. The ideal candidate will possess strong leadership skills, a passion for service, and the ability to manage a team effectively while maintaining high cleaning standards. This role requires flexibility, strategic thinking, and excellent communication skills. Benefits include enhanced holiday entitlement, hotel rates for staff, and a pension scheme.

Benefits

Complimentary staff tuck shop

Enhanced holiday entitlement based on service length

Hotel rates for staff, friends, and family

Day off on your birthday

Season ticket loan

Maternity return bonus

Vision care support

Pension scheme

Parental leave

Holiday pay

Qualifications

• Experience as a Head Housekeeper in a similar hotel environment is essential.

Responsibilities

• Oversee housekeeping operations at two properties.
• Maintain cleaning standards and manage the housekeeping team.
• Ensure compliance with regulations and manage time effectively.

Skills

Leadership

Communication

Team player attitude

Attention to detail

Computer literacy

Strategic thinking

Adaptability

Job description

Job Title:

Head Housekeeper (Multi Property)

Salary:

Competitive Salary, details on request.

Working Hours:

As required to meet the needs of the business. 37.5 hours per week. Weekends on rotation.

The Company:

We are a family-run company with traditional hospitality values, distinct from corporate, SOP-driven hotels. We value individuality, creativity, and enthusiasm, and our team is passionate about service, adaptability, and a professional appearance.

The role / duties:

You will oversee operations in the housekeeping departments at two of our 30-bedroom properties in central London, supported by deputies. Responsibilities include maintaining cleaning standards, managing the housekeeping team, implementing procedures, and ensuring compliance with regulations. You will also manage your time effectively between properties and oversee breakfast service and kitchen operations. Flexibility to cover various tasks is essential.

Skills:

• Excellent leadership and a genuine passion for service
• Confidence in social interactions and management presence
• Hands-on approach and ability to motivate a team
• Clear communication skills
• Strategic thinking and adaptability
• Computer literacy
• Pride in personal appearance
• Ability to multitask with attention to detail
• Team player attitude
• Experience in housekeeping operations

Previous Experience:

Experience as a Head Housekeeper in a similar hotel environment is essential.

Benefits:

• Complimentary staff tuck shop
• Enhanced holiday entitlement based on service length
• Hotel rates for staff, friends, and family
• Day off on your birthday
• Season ticket loan
• Maternity return bonus
• Vision care support
• Pension scheme
• Parental leave
• Holiday pay

Legal & Data Protection:

Compliance with the Immigration Act 2016 is required. We collect and process personal data in accordance with our Privacy Notice, which is available upon request. We are committed to equality, diversity, and inclusion, aiming for a workforce representative of society where all employees feel respected and valued.