Head Housekeeper - Lead Guest-Focused Housekeeping

The Kingslodge Inn; North East; Presencial; GBP 21.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Birthday paid holiday

50% off food

1/3 off room bookings

£1 stays during Jan–Mar

Employee assistance program

15% off for loved ones

Descripción de la vacante

The Kingslodge Inn in Durham is seeking a Head Housekeeper to lead a friendly housekeeping team, maintain a spotless and welcoming environment, and respond quickly to guest requests.

You will supervise cleaning of rooms and public areas, report maintenance needs, manage linen and supplies, train new staff, and keep safety standards, with regular updates to the General Manager. If you excel at communication and guest service, you’ll fit right in.

Formación

• Excellent communication skills and a customer-service mindset.
• Ability to lead, coach, and motivate a housekeeping team.

Responsabilidades

• Oversee cleaning of rooms and public areas to high standards.
• Promptly report maintenance issues to ensure guest comfort.
• Manage linen, supplies, and staff training.
• Provide regular updates to the General Manager.

Conocimientos

Excellent communication

Leadership

Descripción del empleo

The Kingslodge Inn in Durham is seeking a Head Housekeeper to lead a friendly housekeeping team, maintain a spotless and welcoming environment, and respond quickly to guest requests.

You will supervise cleaning of rooms and public areas, report maintenance needs, manage linen and supplies, train new staff, and keep safety standards, with regular updates to the General Manager. If you excel at communication and guest service, you’ll fit right in.