Head Housekeeper: Lead a Welcoming Inn Team (Accommodation)

Harri; Penrith; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Colleague accommodation

Employee Assistance Programme

Job summary

The Ullswater Inn, part of the Inn Collection Group, is seeking a Head Housekeeper to lead a friendly, detail-oriented housekeeping team in the Lake District. You will ensure spotless rooms and public areas, respond promptly to guest requests, and uphold high standards throughout.

As part of the housekeeping team, you’ll train staff, manage supplies, and report to the General Manager, guiding operations with professionalism and a strong guest-first approach.

Qualifications

• Responsibilities require high attention to detail and guest-focused service.
• Ability to lead and train a team of housekeeping staff.
• Strong communication and teamwork are essential.

Responsibilities

• Oversee cleaning of rooms and public areas to ensure spotless, welcoming environments.
• Promptly report maintenance issues and coordinate with the General Manager.
• Manage linen, supplies and staffing for the housekeeping team.
• Train new and existing staff and lead by example.
• Maintain safety standards and provide regular updates to the General Manager.

Job description

The Ullswater Inn, part of the Inn Collection Group, is seeking a Head Housekeeper to lead a friendly, detail-oriented housekeeping team in the Lake District. You will ensure spotless rooms and public areas, respond promptly to guest requests, and uphold high standards throughout.

As part of the housekeeping team, you’ll train staff, manage supplies, and report to the General Manager, guiding operations with professionalism and a strong guest-first approach.