Head Housekeeper

Hamberley Care Management Limited; Poole; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in care services is seeking a dedicated Head Housekeeper to join their passionate team. This role is vital in creating a warm and homely atmosphere for residents, ensuring cleanliness and hygiene across all areas of the care home. You will manage the housekeeping team, oversee training, and interact with residents to enhance their comfort and well-being. If you have a commitment to customer care and a desire to make a meaningful impact in the lives of others, this fulfilling position offers a supportive environment and opportunities for professional growth.

Benefits

Competitive salary and benefits package

28 days holiday (inclusive of Bank Holidays)

Quality bonus scheme linked to CQC rating

Workplace pension

Professional development opportunities

Access to high street discounts

Free onsite parking

Unlimited Refer a Friend Bonus

Employee Assistance Programme

Qualifications

• Experience in a domestic role within a care home setting is essential.
• Knowledge of Health and Safety regulations is required.

Responsibilities

• Ensure cleanliness and hygiene throughout the care home.
• Manage staff training and supervision for the housekeeping team.
• Create a warm and welcoming environment for residents.

Skills

Customer Care

Time Management

Multi-tasking

Health and Safety Knowledge

Empathy

Education

Previous Domestic Experience in Care Home

Job description

Be all you can be with Hamberley Care Homes

At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Head Housekeeper to help us achieve our goals.

Joining us at Upton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.

We offer our colleagues

• Competitive salary and benefits package
• 28 days holiday (inclusive of Bank Holidays)
• Quality bonus scheme linked to CQC rating
• Workplace pension
• A supportive and collaborative working environment
• Opportunities for professional development and training
• Access to high street discounts via our mobile friendly HapiApp benefits platform
• Free onsite parking available
• Unlimited Refer a Friend Bonus - up to GBP750 per referral - t&cs apply
• Employee Assistance Programme, occupational health support and wellbeing services

What you'll be doing

• Creating warm and homely surroundings essential for delivering quality care and support.
• Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms.
• Handling laundry and linen care with attention to residents' personal belongings.
• Managing staff rota, training, and supervisions to ensure housekeeping team members are working efficiently.
• Interacting with residents, offering assistance when needed to help them feel at ease.
• Working closely with caregivers and other staff to support the overall care plan and home operations.

Could you be part of our team?

About You:

• Previous domestic experience in a similar care home setting.
• Flexible and reliable attitude.
• Committed to customer care and first-class service provision.
• Basic knowledge of Health and Safety COSHH regulations.
• Empathy and a desire to make a difference in the lives of our residents.
• Ability to multi-task, work under pressure, and on own initiative in a fast-paced environment.

If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.