Head Housekeeper

Blythe Rose, Macc Care Limited; Milford; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Paid training

Career progression opportunities

Supportive and friendly team

Free uniform

Paid mandatory training

DBS fee refunded

Annual leave 5.6 weeks

Contributory pension scheme

Free on-site parking

Free Blue Light Card

Access to on-demand pay app

Job summary

Silkwood Rose Care Home is seeking an experienced Head Housekeeper to lead our housekeeping team and uphold the highest standards of cleanliness, infection prevention and resident comfort. You will supervise staff, manage rotas, ensure safe cleaning practices, and collaborate with the Home Manager to maintain a welcoming environment across bedrooms and communal areas.

A full-time role with 37.5 hours weekly and competitive pay.

Qualifications

• Experience in housekeeping or domestic role.
• Experience leading or supervising a team.
• Knowledge of cleaning standards and infection prevention.
• COSHH knowledge (desirable).
• Organised and able to manage multiple priorities.
• Excellent communication and leadership skills.
• Desirable: experience in care home, healthcare or hospitality.
• Professional, approachable and service‑oriented.

Responsibilities

• Lead and supervise the Housekeeping Team, promoting high standards and a positive team culture.
• Maintain exceptional standards of cleanliness throughout residents' bedrooms, communal areas and the wider home.
• Support the delivery of high-quality laundry services, ensuring residents' clothing and household linen are cared for to an excellent standard.
• Prepare staff rotas and ensure appropriate housekeeping cover is maintained.
• Monitor housekeeping standards through regular checks and support continuous improvement.
• Ensure cleaning equipment is maintained safely and report any faults promptly.
• Manage stock levels of cleaning materials and consumables, ensuring resources are used efficiently.
• Ensure compliance with Health & Safety, COSHH, infection prevention and company policies.
• Work closely with the Home Manager and other departments to provide a safe, welcoming and comfortable environment.
• Lead by example, carrying out housekeeping duties alongside the team where required.

Skills

housekeeping experience

leadership

infection prevention

COSHH knowledge

organisation

communication skills

high standards

care home experience

Job description

Head Housekeeper

Job Summary

Silkwood Rose Care Home is looking for an experienced, organised and proactive Head Housekeeper to lead our Housekeeping Team.

As our Head Housekeeper, you'll play a vital role in ensuring our home remains clean, safe and welcoming for residents, families, visitors and colleagues. Alongside carrying out housekeeping duties, you'll lead and support the Housekeeping Team, maintaining the highest standards of cleanliness, infection prevention and customer service throughout the home.

If you're passionate about leading people and creating exceptional environments, we'd love to hear from you.

We can offer a full time role, 37.5 hours per week and a rate of £14.00 per hour.

About the Role

As our Head Housekeeper, you will:

• Lead and supervise the Housekeeping Team, promoting high standards and a positive team culture.
• Maintain exceptional standards of cleanliness throughout residents' bedrooms, communal areas and the wider home.
• Support the delivery of high-quality laundry services, ensuring residents' clothing and household linen are cared for to an excellent standard.
• Prepare staff rotas and ensure appropriate housekeeping cover is maintained.
• Monitor housekeeping standards through regular checks and support continuous improvement.
• Ensure cleaning equipment is maintained safely and report any faults promptly.
• Manage stock levels of cleaning materials and consumables, ensuring resources are used efficiently.
• Ensure compliance with Health & Safety, COSHH, infection prevention and company policies.
• Work closely with the Home Manager and other departments to provide a safe, welcoming and comfortable environment.
• Lead by example, carrying out housekeeping duties alongside the team where required.

About You

We're looking for someone who:

• Has previous experience in a housekeeping, cleaning or domestic role.
• Has experience leading, supervising or supporting a team.
• Has a good understanding of cleaning standards, infection prevention and Health & Safety requirements.
• Has knowledge of COSHH and the safe use of cleaning products (desirable).
• Is organised, reliable and able to manage multiple priorities.
• Has excellent communication and leadership skills.
• Takes pride in maintaining exceptionally high housekeeping standards.
• Has previous experience within a care home, healthcare or hospitality environment (desirable).
• Is professional, approachable and committed to delivering an outstanding service.

What We Offer

• Competitive salary.
• Paid training and ongoing professional development.
• Career progression opportunities across our growing organisation.
• Supportive and friendly team environment.
• Free uniform.
• Paid mandatory training.
• DBS fee refunded.
• Annual leave equivalent to 5.6 weeks (inclusive of Bank Holidays).
• Contributory pension scheme.
• Free on-site parking.
• Free Blue Light Card.
• Access to on-demand pay and savings through our financial wellbeing app.