Head Housekeeper

Athenacarehomes; Ipswich; Sur place; GBP 20 000 - 27 000; Plein temps

Avantages offerts par ce poste

Induction

Bank holiday enhancements

28 days leave

Blue Light Card

Refer a friend

Résumé du poste

Athena Care Homes is seeking a Head Housekeeper for Avocet Court Care Home in Ipswich to lead the housekeeping team and ensure the highest standards of cleanliness, safety and resident comfort.

The role is 30 hours per week on a rota basis from Monday to Sunday, with a salary of £13.19 per hour, and a fully comprehensive induction plus benefits including 28 days holiday and a Blue Light Card.

Qualifications

• Minimum of 2 years’ experience in a similar position, with proven experience successfully managing a team, budgets and targets.
• A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
• Excellent communication and customer service skills, as well as high attention to detail.

Responsabilités

• Manage overall responsibility for support services within the home for laundry and domestic housekeeping.
• Support the management team in the recruitment, induction and training of the support service team; ensuring training targets are met and team is competent in their roles.
• Manage rotas, budgets, stocks and reporting duties for the Housekeeping department within the home.
• Support, lead, manage and inspire direct reports to deliver outstanding service for the home.

Connaissances

Team leadership

Communication

Attention to detail

Customer service

Budget management

Description du poste

As a Head Housekeeper at Avocet Court Care Home, you will be responsible for ensuring a high quality of cleanliness within the home.

About Avocet Court Care Home

Situated in a residential nook in Ipswich, our 115-bedroom Avocet Court Care Home is surrounded by beautiful gardens. As one of the top residential care homes, we provide exceptional standards of care.

We’re proud to have an award-winning activities team and a newly refurbished café that is the heart of our home. We also have fantastic sustainability credentials, including solar panels and green initiatives to minimise our environmental impact.

About the role

Leading our Housekeeping team, the Head Housekeeper is responsible for ensuring the highest service standards of cleaning to provide a clean, safe and welcoming environment for our residents and visitors.

Salary

£13.19 per hour.

Shift Pattern

30 hours per week, worked on a rota basis from Monday to Sunday.

Key Duties & Responsibilities

• Manage overall responsibility for support services within the home for laundry and domestic housekeeping.
• Support the management team in the recruitment, induction and training of the support service team; ensuring training targets are met and team is competent in their roles.
• Manage rotas, budgets, stocks and reporting duties for the Housekeeping department within the home.
• Support, lead, manage and inspire direct reports to deliver outstanding service for the home.

Training, Skills & Experience Required

• Minimum of 2 years’ experience in a similar position, with proven experience successfully managing a team, budgets and targets.
• A passion for care – we’re looking for a genuinely caring individual who will put the needs of our residents first.
• Excellent communication and customer service skills, as well as high attention to detail.

What we can offer

• Fully comprehensive induction.
• Competitive salary, plus enhancements on bank holidays.
• 28 days of holiday per year.
• Free Blue Light Card & access to the Blue Light discount platform.
• Refer a friend scheme.

About Athena

Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

We want to be the first choice for high quality residential, nursing and dementia care, leaving a positive legacy within our communities.

Our care homes are managed by amazing and passionate people, including strong leadership by our home managers with dedicated care,clinical, hospitality and activities teams to provide exceptional care and experience, achieving brilliant outcomes for people in our care.

We hold our values close to our hearts and ensure that team members throughout each of our residential and nursing homes understand them and what importance they hold. We approach everything we do with thought, and we deliver with passion.