Head Housekeeper

PERLE HOTELS LIMITED; Glencoe; On-site; GBP 27,900 - 34,100; Full time

Benefits offered by this job

Complimentary Highlife gym membership

Staff accommodation available

Share of tips & service charge

28 days annual leave

Company pension scheme

Employee Assistance Programme & Cycle to Work scheme

Staff discounts across Perle Hotels' rooms, dining and spa

Friends & family discounted hotel rates

"Refer a Friend" bonus scheme

Job summary

PERLE HOTELS LIMITED is seeking a Head Housekeeper for Glencoe House in Scotland. This role requires a hands-on leader responsible for overseeing housekeeping and laundry operations, ensuring the highest standards of cleanliness and guest experience.

The ideal candidate will have previous leadership experience in a luxury hotel environment, exceptional attention to detail, and strong management skills. The position offers an annual salary of £31,000 plus benefits including a gym membership and staff accommodation.

Qualifications

• Previous experience in a housekeeping leadership or supervisory role within hospitality.
• Exceptional attention to detail and pride in presentation standards.
• Experience managing teams and organising operational workloads.
• Strong organizational and communication skills.
• Understanding of housekeeping health & safety and COSHH procedures.

Responsibilities

• Leading daily housekeeping operations across guest suites, public areas and back-of-house spaces.
• Ensuring all rooms are prepared to the highest standard prior to guest arrival.
• Conducting regular room inspections and maintaining exceptional attention to detail.
• Managing the in-house laundry operation and linen stock levels.
• Training, supporting and developing the housekeeping team.

Skills

Attention to detail

Team management

Organizational skills

Communication skills

Job description

Glencoe House | Glencoe, Scottish Highlands

Salary: £31,000 + benefits

The Opportunity

Glencoe House is not a conventional hotel.

Set within a historic mansion overlooking Loch Leven and the dramatic mountains of Glencoe, it offers an intimate luxury experience built around spacious suites, privacy, and thoughtful service.

We are looking for a Head Housekeeper who takes pride in exceptional standards and who understands that in a property like Glencoe House, the smallest details matter. Crisp linens, immaculate bathrooms, perfectly presented suites and beautifully maintained spaces are all part of the guest experience.

This role is both hands‑on and leadership focused, responsible for leading the housekeeping and laundry team while ensuring the entire property consistently meets the standards expected of a luxury boutique hotel.

Working alongside the House Manager and Head Chef, you will form part of the hotel's senior leadership team and play a key role in maintaining the atmosphere, comfort and presentation that defines Glencoe House.

About Glencoe House

• A luxury boutique property set within a historic mansion overlooking Loch Leven
• Spacious suite accommodation designed to feel like a private residence
• An intimate guest experience focused on privacy, comfort and exceptional service
• Located in the heart of Glencoe, one of Scotland's most iconic and dramatic landscapes
• Part of the Perle Hotels collection, known for distinctive properties across the Highlands and Islands

Key Responsibilities

• Leading daily housekeeping operations across guest suites, public areas and back‑of‑house spaces
• Ensuring all rooms are prepared to the highest standard prior to guest arrival
• Conducting regular room inspections and maintaining exceptional attention to detail
• Managing the in‑house laundry operation and linen stock levels
• Creating staff rotas and ensuring effective team coverage
• Training, supporting and developing the housekeeping team
• Maintaining inventory of cleaning products, linen and guest amenities
• Working closely with the House Manager to ensure seamless room readiness and guest arrivals
• Ensuring full compliance with COSHH, hygiene and health & safety procedures

What We're Looking For

• Previous experience in a housekeeping leadership or supervisory role within hospitality
• Exceptional attention to detail and pride in presentation standards
• Experience managing teams and organising operational workloads
• Strong organisational and communication skills
• A hands‑on approach and willingness to support the team operationally
• Understanding of housekeeping health & safety and COSHH procedures
• Experience in boutique or luxury hospitality would be advantageous.

What's Unique About This Role

Glencoe House is a small luxury property, meaning the role offers real ownership of standards and team culture.

You will work closely with the hotel leadership team to maintain the atmosphere and quality that make the property special.

It's a role suited to someone who enjoys leading a team while remaining involved in the operation, taking pride in the finished result and the guest experience behind it.

Salary & Benefits

• Annual Salary of £31,000
• Complimentary Highlife gym membership
• Staff accommodation available if required
• Share of tips & service charge
• 28 days annual leave
• Company pension scheme
• Employee Assistance Programme & Cycle to Work scheme
• Staff discounts across Perle Hotels' rooms, dining and spa
• Friends & family discounted hotel rates
• "Refer a Friend" bonus scheme