Head Housekeeper

S1jobs; Fort Augustus; In loco; GBP 26.000 - 28.000; Tempo pieno

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Live-in accommodation provided

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Global Highland is seeking an experienced Head Housekeeper to oversee the day-to-day housekeeping operations at a property in Fort Augustus, Scotland. The role requires hands-on leadership to maintain exceptional cleanliness and presentation across the premises.

You will lead and motivate the housekeeping team, create rotas, conduct room inspections, and provide coaching. The position offers live-in accommodation and immediate start for the right candidate.

Competenze

• Head Housekeeper or senior housekeeping role experience is essential.
• Confident in leading a team and managing staff performance.

Mansioni

• Lead, support and motivate the housekeeping team.
• Create and manage staff rotas to ensure appropriate staffing.
• Carry out regular room inspections and maintain high standards.
• Provide constructive feedback and address performance issues.
• Deliver training for housekeeping staff, including new starters.
• Ensure housekeeping procedures and cleaning standards are followed.
• Organise daily housekeeping tasks and prioritise workloads.
• Collaborate with management and other departments for smooth operations.

Conoscenze

Team leadership

Staff management

Rotas planning

Room inspections

Feedback delivery

Staff training

Attention to detail

Organised

Hands-on

Descrizione del lavoro

The Opportunity

Global Highland are currently looking for an experienced and hands-on Head Housekeeper to join our client and their team in Fort Augustus. This is an excellent opportunity for someone with strong housekeeping experience who enjoys leading a team, maintaining high standards, and supporting staff to deliver an exceptional guest experience. As Head Housekeeper, you will be responsible for overseeing the day-to-day housekeeping operation and ensuring that consistently high standards of cleanliness and presentation are maintained throughout the property.

Key Responsibilities

• Leading, supporting and motivating the housekeeping team.
• Creating and managing housekeeping rotas to ensure appropriate staffing levels.
• Carrying out regular room inspections and ensuring standards are consistently maintained.
• Providing constructive feedback to team members and addressing any performance or standards issues.
• Delivering and rolling out training for housekeeping staff, including new starters.
• Ensuring housekeeping procedures and cleaning standards are followed.
• Organising daily housekeeping tasks and prioritising workloads.
• Working closely with management and other departments to ensure smooth day-to-day operations.
• Leading by example and being prepared to assist with housekeeping duties when required.

Requirements

Essential

• Has previous experience as a Head Housekeeper, Housekeeping Supervisor, or in a similar senior housekeeping role.
• Is confident managing and motivating a team.
• Has experience creating and managing staff rotas.
• Is confident carrying out room inspections and maintaining high standards.
• Is comfortable giving clear, constructive feedback.
• Has experience training and developing housekeeping staff.
• Has excellent attention to detail and takes pride in their work.
• Is organised, reliable and able to work independently.
• Has a professional and positive approach to both guests and colleagues.
• Is happy to be hands-on when required.

What's On Offer

• Annual salary depending on experience £26,000-£28,000, 35 hours per week.
• Live-in accommodation provided at no additional charge.
• Immediate start available.
• Contract initially running until the end of March 2027, potential opportunity to extend for the following summer season.
• The opportunity to take a lead role within a friendly and hardworking hospitality team.

About You

If you are an experienced housekeeper who is ready to take the next step, or an established Head Housekeeper looking for a seasonal position in a beautiful part of Scotland, we would love to hear from you.