Head Door Supervisor — Club Security Leader

Safecrowds Group Ltd; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

GuardPass Limited is seeking a Head Door Supervisor to lead a nightclub team, uphold safety, and ensure top‑notch customer service for our clients.

You will manage door staff, coordinate with Head Office and clients, ensure licensing compliance, and maintain a calm, professional environment during busy periods. You will also assist with recruitment and training to develop your team.

Essential: a valid SIA Door Supervisor Licence and at least 5 years’ Head Door Nightclub experience.

Qualifications

• Valid SIA Door Supervisor Licence.
• Minimum 5 years Head Door Nightclub experience.

Responsibilities

• Lead and manage a team of door staff to uphold service and safety standards.
• Log reports and clock in/out using tablets and phones.
• Ensure licensing regulations and venue policies compliance.
• Monitor safe environment for customers, staff and property.
• Attend meetings and training days for team development.
• Recruit door staff and conduct interviews.
• Act as bridge between Head Office, client and team to cascade information.
• Manage conduct issues, including lateness, uniform, breaks and policy breaches.
• Develop team through open conversations and appraisals.

Skills

Team management

Effective communication

Security operations

Calm under pressure

Job description

GuardPass Limited is seeking a Head Door Supervisor to lead a nightclub team, uphold safety, and ensure top‑notch customer service for our clients.

You will manage door staff, coordinate with Head Office and clients, ensure licensing compliance, and maintain a calm, professional environment during busy periods. You will also assist with recruitment and training to develop your team.

Essential: a valid SIA Door Supervisor Licence and at least 5 years’ Head Door Nightclub experience.