SIA Door Supervisor | Secure Entry & Customer Care

GuardPass Limited; Chester; On-site; GBP 12,000 - 18,000; Full time

Job summary

GuardPass Limited in the United Kingdom is seeking a vigilant Door Supervisor to ensure the safety of clients and staff at a venue. You will manage access, screen entrants, and respond quickly to incidents while delivering professional customer service.

The role requires calm under pressure, clear communication, and the ability to work as part of a team to protect people and property during busy events and late hours.

Qualifications

• Valid SIA Door Supervisor licence.
• Excellent communication and customer service.
• Team player with reliability and confidence.
• Able to tackle emergency situations.
• Remain calm and professional in stressful situations.

Responsibilities

• Stationed at entrance, screening visitors for suitability.
• Ensure visitors are over 18 and not in possession of dangerous substances or items.
• Control entry and exit routes.
• Manage customers to maintain a safe environment within the venue.
• Crowd control.
• Supervise customer arrivals.
• Carry out ID checks.
• Screen and search individuals.

Skills

Communication

Customer service

Teamwork

Reliable

Emergency response

Calm under pressure

Job description

GuardPass Limited in the United Kingdom is seeking a vigilant Door Supervisor to ensure the safety of clients and staff at a venue. You will manage access, screen entrants, and respond quickly to incidents while delivering professional customer service.

The role requires calm under pressure, clear communication, and the ability to work as part of a team to protect people and property during busy events and late hours.