Head Coach

Jobs In. Fitness; Greater London; On-site; GBP 32,400 - 39,600; Full time

Job summary

Jobs In. Fitness is seeking a Head Coach to balance high-quality coaching with studio leadership. You will lead the coaching team, drive member experience and oversee day-to-day operations to support ambitious expansion plans.

Based in London, the role combines hands-on coaching with people leadership, scheduling, health and safety, and community events. Salary £36k plus discretionary quarterly bonus, full-time hours.

Qualifications

• Proven experience coaching within a boutique fitness or premium training environment.
• Previous experience leading, mentoring or developing coaching teams.
• Strong focus on delivering exceptional member experiences and building long-term relationships.
• Excellent organisational and operational skills with the ability to manage multiple priorities.
• Strong communication skills and a collaborative leadership approach.
• Commercial awareness and understanding of how coaching contributes to retention and business performance.
• Proactive, accountable and solutions-focused mindset.
• Commitment to continuous learning and helping others succeed.

Responsibilities

• Delivering outstanding coaching and maintaining a visible presence within the studio.
• Leading, mentoring and developing the coaching team to ensure consistent delivery and high standards.
• Overseeing programming implementation and ensuring coaching quality across all sessions.
• Managing coach scheduling, studio standards and day-to-day operational excellence.
• Driving member engagement, retention and the overall customer experience through proactive communication and relationship building.
• Identifying opportunities to enhance each member's journey through personalised recommendations and progression.
• Monitoring equipment, studio presentation and health and safety standards.
• Organising and supporting community events and collaborative projects with the wider team.
• Using member feedback and performance data to continually improve the coaching experience.

Skills

Coaching leadership

Member experience

Team mentoring

Operational leadership

Communication skills

Commercial awareness

Results driven

Proactive problem solving

Job description

The Company:

The company is an established multi-discipline fitness business with a strong community-focused culture and a loyal membership base. It delivers a premium training experience through small group coaching, progressive strength programming, reformer pilates and personalised member support. With ambitious growth plans, the business is investing in its people to ensure exceptional standards and a scalable operating model.

The Basics:

• Salary: £36k + discretionary quarterly bonus
• Hours: Full-time (10-15 hours coaching, 15-20 hours leadership)
• Reporting to: The founders
• Subsidised Reformer/Pilates training at least 12 months into service

This is an opportunity for an experienced coach looking to take the next step into studio leadership. The Head Coach will become the operational heartbeat of the studio, leading the coaching team, championing member experience and ensuring the day-to-day operation runs smoothly. Working closely with the leadership team, they will help build a high-performing coaching culture while allowing the wider business to focus on future expansion.

The Role:

The Head Coach will divide their time between delivering high-quality coaching sessions and leading the operational performance of the studio.

Key responsibilities include:

• Delivering outstanding coaching and maintaining a visible presence within the studio.
• Leading, mentoring and developing the coaching team to ensure consistent delivery and high standards.
• Overseeing programming implementation and ensuring coaching quality across all sessions.
• Managing coach scheduling, studio standards and day-to-day operational excellence.
• Driving member engagement, retention and the overall customer experience through proactive communication and relationship building.
• Identifying opportunities to enhance each member's journey through personalised recommendations and progression.
• Monitoring equipment, studio presentation and health and safety standards.
• Organising and supporting with community events, member initiatives and collaborative projects with the wider team.
• Using member feedback and performance data to continually improve the coaching experience.

The Person:

The ideal candidate will be an experienced coach with strong leadership potential and a genuine passion for building communities through fitness.

They will demonstrate:

• Proven experience coaching within a boutique fitness or premium training environment.
• Previous experience leading, mentoring or developing coaching teams.
• A passion for delivering exceptional member experiences and building long-term relationships.
• Excellent organisational and operational skills with the ability to manage multiple priorities.
• Strong communication skills and a collaborative approach to leadership.
• Commercial awareness and an understanding of how coaching contributes to member retention and business performance.
• A proactive, accountable and solutions-focused mindset.
• A commitment to continuous learning, personal development and helping others succeed.

This role would suit someone seeking a long-term leadership opportunity within a growing business, with the ambition to develop alongside the company's future expansion.