Head Bartender

Edwardian Group; Greater London; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

28 days holiday

Complimentary meals

Annual hotel stays

Staff discount platform

Pension scheme

Training programs

Job summary

The Londoner is recruiting a Head Bartender for The Stage at our 5 Star Luxury Hotel. You will showcase in-depth knowledge of cocktails, wines and champagnes, while leading a bar team to deliver exceptional guest experiences.

You will manage bar operations, ensure brand standards, oversee stock and cash handling, and seek opportunities to elevate guest satisfaction through feedback and continuous improvement.

Qualifications

• In-depth beverage knowledge including cocktails, fine wines and champagnes.
• Outstanding leadership skills with ability to delegate tasks.
• Proven ability to work collaboratively and in a team-based environment.
• Strong customer service orientation and guest focus.

Responsibilities

• Lead the bar team to deliver high-standard drinks and service.
• Oversee bar operations, including opening/closing procedures and stock checks.
• Ensure compliance with brand standards and accurate Micros POS transactions.
• Drive guest satisfaction by proactively seeking feedback and improving service.

Skills

Beverage knowledge

Leadership

Teamwork

Customer service

Job description

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for Head Bartender for our 5 Star Luxury Hotel, The Londoner and its destination The Stage, our Champagne Bar.

Overview:

• An Amazing opportunity to join the Bar in The Stage at The Londoner as a Head Bar Tender.
• You will have good knowledge of our drinks menu and be able to serve a variety of wines, spirits and cocktails.
• You will be able to answer questions about the menu and make recommendations where appropriate.
• You will ensure that all of the drinks served by yourself and the bar team are to specification and presented to a high standard as per our brand standards.
• You will direct the bar operations team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment.
• You will ensure that the bar pre opening checklist is complete before every service commences and will ensure that par stocks are maintained in the bar.
• You will ensure that any discrepancies such as spillages and breakages are reported to ensure that the month end stock take is correct.
• You will ensure that the bar team are processing all orders through Micros and that the correct payment is taken for all orders.
• You will co-ordinate bar closing procedures and ensure that cashing up is done correctly.
• You will ensure that guest expectations are exceeded and will seek opportunities to improve guest experience by seeking feedback and evaluating service levels.

About You:

• Current in-depth beverage knowledge, including, cocktails, fine wines and champagnes.
• Capable of demonstrating outstanding leadership skills including delegating tasks appropriately.
• Has the ability to demonstrate personal ownership of tasks and will ensure completion to achieve the required results.
• Understands the benefit of teamwork and works collaboratively with others.

Company Benefits:

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recruit a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year

• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Compensation: Competitive salary