Head Bartender

The Londoner Hotel; City of Westminster; Sur place; GBP 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Competitive salary

28 days holiday

Complimentary hot meals

Recruit a Friend scheme £500

Annual staff night stays

Discount platform access

Company pension

Regular social events

Wellbeing champions

Edwardian Academy access

Promotion opportunities

Résumé du poste

The Londoner in London is seeking a Head Bartender for The Stage at our 5 Star Luxury Hotel. You will manage the bar team, have in-depth beverage knowledge, and ensure service excellence in line with our brand standards.

Lead, train, and motivate the bar staff, maintain stock and pre-opening procedures, and enhance guest satisfaction through thoughtful recommendations and flawless execution.

Qualifications

• In-depth beverage knowledge including cocktails, wines, champagnes.
• Strong leadership and delegation skills.
• Ability to take ownership of tasks and drive results.
• Works well in a collaborative team environment.

Responsabilités

• Lead the Bar at The Stage as Head Bartender.
• Know the drinks menu and serve wines, spirits and cocktails to spec.
• Answer questions and recommend menu items.
• Ensure drinks meet brand standards and presentation.
• Direct bar operations to ensure guest and staff satisfaction.
• Complete pre-opening checklist and maintain par stocks.
• Report spillages or breakages for accurate month-end stock.
• Oversee Micros orders and ensure correct payments.
• Coordinate bar closing and cash handling.
• Strive to exceed guest expectations and solicit feedback.

Connaissances

Beverage knowledge

Leadership

Ownership

Teamwork

Outils

Micro’s

Description du poste

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for Head Bartender for our 5 Star Luxury Hotel, The Londoner and its destination The Stage, our Champagne Bar.

Overview:

• An Amazing opportunity to join the Bar in The Stage at The Londoner as a Head Bar Tender.
• You will have good knowledge of our drinks menu and be able to serve a variety of wines, spirits and cocktails.
• You will be able to answer questions about the menu and make recommendations where appropriate.
• You will ensure that all of the drinks served by yourself and the bar team are to specification and presented to a high standard as per our brand standards.
• You will direct the bar operations team to ensure both customer and staff satisfaction is achieved in a motivated and cohesive environment.
• You will ensure that the bar pre opening checklist is complete before every service commences and will ensure that par stocks are maintained in the bar.
• You will ensure that any discrepancies such as spillages and breakages are reported to ensure that the month end stock take is correct.
• You will ensure that the bar team are processing all orders through Micros and that the correct payment is taken for all orders.
• You will co-ordinate bar closing procedures and ensure that cashing up is done correctly.
• You will ensure that guest expectations are exceeded and will seek opportunities to improve guest experience by seeking feedback and evaluating service levels.

About You:

• Current in-depth beverage knowledge, including, cocktails, fine wines and champagnes.
• Capable of demonstrating outstanding leadership skills including delegating tasks appropriately.
• Has the ability to demonstrate personal ownership of tasks and will ensure completion to achieve the required results.
• Understands the benefit of teamwork and works collaboratively with others.

Company Benefits:

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recruit a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year

• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Compensation: Competitive salary