Head Bartender

The Horses; Greater London; On-site; GBP 36,000 - 46,000; Full time

Benefits offered by this job

Food & drink discounts

Digital tip jar access

Benefits platform discounts

Health and wellbeing support

Overnight stay in the Cotswolds

Stream financial wellbeing

Employee referral scheme

Staff meals on shift

Career progression

Job summary

The Public House Group in West London is seeking a Head Bartender to lead our bar team, ensure fast, high‑quality service and create a welcoming atmosphere for guests. You will mentor staff, manage stock, and collaborate with management to drive guest satisfaction and business growth.

Experience in busy, high-volume bars or fine dining is preferred, with strong leadership, communication and customer service skills. Evening, weekend, and holiday availability required.

Qualifications

• Proven experience working in a busy fast past bar environment.
• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee daily bar operations and ensure smooth service at pace.
• Inspire and support bartenders to deliver excellent customer service.
• Create a welcoming atmosphere and memorable guest experiences.
• Monitor stock levels, track usage, and place orders as needed.
• Mentor and train bar staff to grow within the company.
• Collaborate with management to enhance guest experience and drive growth.

Skills

Bar experience

Leadership

Customer service

Communication

Flexibility

Job description

Are you an experienced bar professional with a passion for great service, exceptional drinks and creating a vibrant atmosphere?

This vibrant venue in West London will be offering exceptional dining and drinking experiences to our guests, with a relaxed and friendly atmosphere. We take pride in serving high quality food and beverages, while delivering outstanding customer service.

• Salary- £17.50 per hour including service charge

What's in it for you as Head Bartender:

• 50% off food and drinkin our pubs for a table of up to 4 people.
• Every penny of service charge goes to the peoplewho work in our restaurants, including our kitchen team. Access your tips weekly in your digital tip jar.
• Access to Benefits platformwith hundreds of discountson shopping, gym memberships, holidays, bars, restaurants + more.
• 24/7 Health and Wellbeing support,access support lines anytime for your mental, physical and financial health.
• Celebrateyour 1-year work anniversarywith an overnight stay in the Cotswolds, on us!
• Access to Stream,A financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Earn morewith our employee referral scheme.
• Deliciousstaff meals on shift.
• Career progressionopportunities,on going training to develop yourself personally and professionally.

What you'll be doing as a Head Bartender:

• Support the bar team, overseeing daily bar operations, ensuring smooth service at pace, whilst maintaining high standards.
• Inspire and support our bartenders, ensuring they deliver excellent customer service and maintain a positive work environment.
• Create a welcoming atmosphere and memorable experiences for our guests.
• Monitor stock levels, keep track of stock usage and place orders when required.
• Mentor and train bar staff to improve their skills and provide them with opportunities to grown within the company.
• Work closely with the management team to implement new ideas that enhance the guest experience and drive business growth.

About you, our Head Bartender:

• Proven experience working in a busy fast past bar environment.
• Advantageous if you have previous experience in fine dining or high end restaurants.
• Strong leadership skills with the ability to motivate, manage and develop a diverse team.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and make decisions under pressure.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexibility to work evenings, weekends, and holidays as needed.

Previous experience in a high-end and high-volume establishment is highly advantageous

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed.

Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits.

At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.