Head Bartender

Brown's Hotel, a Rocco Forte Hotel; Greater London; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Discounted hotel rates

Food and Beverage discounts

Meals on duty

Learning and development opportunities

Pension Scheme

Season Ticket Loan / Cycle to Work

Employee Assistance Programme

Job summary

Brown's Hotel, a Rocco Forte Hotel, seeks a skilled Head Bartender for Donovan Bar in Mayfair. You will lead the bar team, deliver exceptional service, and guide cocktail and drinks development to enhance guest satisfaction.

We value passion for five-star hospitality, teamwork, and a proactive approach to training, quality control, and profitability in a fast-paced environment.

Qualifications

• Experience as head bartender in a high-end hospitality environment.
• Proven ability to lead a busy bar team and maintain quality service.
• Strong knowledge of wine, spirits and cocktails.

Responsibilities

• Lead Donovan Bar by example, delivering outstanding service and memorable experiences.
• Develop and train staff, oversee service standards and safety policies.
• Collaborate with management on drinks development, menu planning and profitability.

Skills

Wine knowledge

Cocktails

Team leadership

Guest service

High standards

Job description

Our hotel

Brown's Hotel, London's first hotel, has a rich history since its opening on Albemarle Street in 1832. Over the years, it has become a prestigious landmark, welcoming distinguished guests from various walks of life. Situated in the heart of Mayfair, the hotel offers guests easy access to iconic locations such as Bond Street's luxury boutiques, Dover Street Market, The Royal Academy of Arts, and a wide selection of independent art galleries.

Our hotel

Brown's Hotel, London's first hotel, has a rich history since its opening on Albemarle Street in 1832. Over the years, it has become a prestigious landmark, welcoming distinguished guests from various walks of life. Situated in the heart of Mayfair, the hotel offers guests easy access to iconic locations such as Bond Street's luxury boutiques, Dover Street Market, The Royal Academy of Arts, and a wide selection of independent art galleries.

As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality. Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience.

Your Key Responsibilities

We are seeking an experienced and passionate Head Bartender within our Donovan Bar who has exceptional knowledge of wine, spirits, and cocktails, and a proven track record within a high-quality hospitality environment.

As Head Bartender, you will lead by example, delivering outstanding service and creating memorable experiences that consistently exceed guest expectations. You will be a confident communicator, an inspiring team player, and a knowledgeable drinks specialist who is passionate about developing both yourself and those around you.

Working closely with the management team, you will be responsible for maintaining and enhancing the high standards, policies, and procedures relating to food and beverage service. You will play a key role in staff training and development, guest satisfaction, drinks and menu development, quality control, and the overall profitability of the bar.

As a valued part of the Forte family, you will:

• Tailor your approach to achieve high-quality results and exceed expectations.
• Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
• Taking ownership of your role, performing with excellence in line with departmental standards.

Who We Are Looking For

We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for a team member who brings:

• A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
• A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
• Enthusiasm and a strong work ethic.
• The ability to work in a fast-paced environment & handling multiple tasks.
• The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
• Independence while collaborating effectively within teams and across departments.
• A commitment to maintaining high standards of hygiene, health, and safety.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

• Discounted rates across our collection of iconic hotels - £25/€30 per night
• 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
• Extensive learning and development opportunities
• Meals on duty
• Social activities and events
• Recognition programs & Annual awards
• Pension Scheme
• Season Ticket Loan / Cycle to Work Scheme
• Employee Assistance Programme