Hard Rock Hotel - F&B Manager

Lifestyle Group; Newport; On-site; GBP 51,000 - 73,000; Full time

Benefits offered by this job

Employee benefits

Discounts across the db Group

Job summary

Hard Rock Hotel Malta is seeking an experienced Food & Beverage Manager to lead luxury hotel outlets and drive guest satisfaction.

You will manage day‑to‑day F&B operations, develop large teams and ensure service excellence in line with brand standards, while supporting revenue and cost controls. A hands‑on leader, you will work closely with Culinary and other departments to deliver an exceptional guest experience.

Qualifications

• Proven experience managing F&B in luxury or five‑star hotel environments.
• Leads large, diverse teams with strong coaching abilities.
• Strong understanding of brand standards and service quality.

Responsibilities

• Lead and oversee the day‑to‑day operation of the hotel’s F&B outlets.
• Maintain high standards of service, presentation and guest experience.
• Coach and develop F&B managers, supervisors and team members.
• Maintain a strong presence on the floor during peak service periods.
• Monitor guest feedback and drive continuous improvement.
• Support revenue, profitability and cost‑control targets.
• Coordinate with Culinary to ensure front/back of house alignment.
• Ensure food safety, hygiene and health & safety compliance.
• Implement SOPs and Hard Rock brand standards consistently.
• Support F&B promotions, events and initiatives to boost revenue.
• Foster teamwork, accountability and professional development.
• Handle guest concerns professionally and resolve issues.

Skills

Luxury hotel F&B management

Leadership & coaching

Budgeting & cost control

Guest service excellence

Job description

Hard Rock Hotel Malta is seeking an experienced and highly driven Food & Beverage Manager to join our team.
This is a key operational leadership role requiring a strong background in luxury and five-star hotel environments.
The successful candidate will be a hands‑on F&B professional with a proven ability to lead large teams, maintain exceptional service standards and drive both guest satisfaction and commercial performance.

Your Mission

As Food & Beverage Manager, you will support the leadership and day‑to‑day management of the hotel’s Food & Beverage operations, ensuring that all outlets consistently deliver exceptional service in line with Hard Rock brand standards and the expectations of a luxury hotel.

You will be highly visible within the operation, leading from the floor, developing the team and working closely with Culinary and other departments to deliver a seamless guest experience.

Key Responsibilities

• Lead and oversee the day‑to‑day operation of the hotel’s F&B outlets.
• Ensure consistently high standards of service, presentation and guest experience.
• Lead, coach and develop F&B managers, supervisors and team members.
• Maintain a strong and visible presence on the floor, particularly during peak service periods.
• Monitor guest feedback and take appropriate action to continuously improve service delivery.
• Support the achievement of departmental revenue, profitability and cost‑control targets.
• Monitor labour costs, productivity, staffing levels and scheduling in line with business requirements.
• Work closely with the Culinary team to ensure effective coordination between front and back of house.
• Ensure compliance with food safety, hygiene, health and safety, and company standards.
• Ensure departmental SOPs and Hard Rock brand standards are consistently implemented and maintained.
• Support F&B promotions, events and initiatives aimed at enhancing the guest experience and increasing revenue.
• Monitor departmental performance and identify opportunities to improve efficiency and service.
• Foster a positive working environment built on teamwork, accountability and continuous development.
• Handle guest concerns professionally and effectively, ensuring appropriate follow‑up and resolution.

Requirements

• Proven Food & Beverage management experience within a luxury or five‑star hotel environment is essential.
• Strong operational experience managing multiple F&B outlets.
• Demonstrated experience leading and developing large, diverse teams.
• Strong understanding of luxury service standards and guest expectations.
• Commercial awareness with a solid understanding of revenue, budgets, labour costs, cost control and profitability.
• Strong leadership, decision‑making and problem‑solving skills.
• Hands‑on operational approach with the ability to lead effectively from the floor.
• Excellent communication and interpersonal skills.
• Strong organisational skills and the ability to perform effectively in a fast‑paced environment.
• Excellent command of English; additional languages will be considered an asset.
• Flexibility to work according to operational requirements, including evenings, weekends and public holidays.

What We Offer

• A key management position within Hard Rock Hotel Malta.
• A dynamic and international luxury hospitality environment.
• Competitive remuneration package.
• Opportunities for professional development and career progression.
• Employee benefits and discounts across the db Group.

If you are an experienced F&B professional with a strong luxury hotel background and a passion for leading teams and delivering exceptional guest experiences, we would like to hear from you.

Join the band and be part of the Hard Rock Hotel Malta team.