Hard Rock Hotel - Security Team

Lifestyle Group; Newport; On-site; GBP 24,000 - 33,000; Full time

Benefits offered by this job

Competitive package

Career growth opportunities

Team member benefits

Job summary

Hard Rock Hotel Malta is seeking an experienced Security Supervisor to join our team and help maintain a safe, professional, and welcoming environment across the hotel.

You will lead day-to-day security operations, supervise the security team on shift, and respond to incidents with professionalism and discretion, ensuring guests and colleagues enjoy a secure Hard Rock experience.

Qualifications

• Previous supervisory or team leadership experience.
• Experience in hospitality, corporate, or large-scale security environments.
• Strong judgement, situational awareness, and decision-making skills.
• Professional communication under pressure.

Responsibilities

• Supervise and coordinate day-to-day security operations and the Security Team on shift.
• Monitor and safeguard hotel premises, guests, team members, and assets.
• Respond to incidents promptly and handle situations with professionalism and control.
• Conduct regular patrols and ensure compliance with security procedures.
• Guide and support Security Officers during their shifts.
• Prepare incident reports with clear follow-up actions.
• Work with operational departments to support daily hotel operations and events.
• Maintain a visible and professional presence on the property.
• Uphold Hard Rock standards with a calm, confident approach.

Skills

Judgement

Situational awareness

Decision-making

Professional communication

Education

Maltese Security Licence

Job description

At Hard Rock Hotel Malta, every unforgettable stay starts with a safe and secure environment. Our Security Team plays a key role in protecting our guests, our team members, and the legendary vibe that defines Hard Rock.

We are currently looking for an experienced Security Supervisor to join our team and help maintain a safe, professional, and welcoming environment across the hotel.

YOUR MISSION

Lead by example and support the day-to-day security operation, ensuring a safe, secure, and seamless environment where guests can relax, celebrate, and experience Hard Rock with confidence.

What You’ll Do

• Supervise and coordinate day-to-day security operations and the Security Team on shift
• Monitor and safeguard hotel premises, guests, team members, and assets
• Respond to incidents promptly and handle situations with professionalism, discretion, and control
• Conduct regular patrols and ensure compliance with security and safety procedures
• Guide and support Security Officers during their shifts
• Prepare clear and accurate incident reports and ensure appropriate follow-up
• Work closely with operational departments to support daily hotel operations and events
• Maintain a visible and professional presence throughout the property
• Uphold Hard Rock standards while maintaining a calm, confident, and approachable manner

What We’re Looking For

• Valid Maltese Security Licence (mandatory)
• Previous experience in hospitality, corporate, or large-scale security environments
• Previous supervisory or team leadership experience
• Strong judgement, situational awareness, and decision-making skills
• Professional communication skills and confidence under pressure
• Ability to lead a team and respond effectively to challenging situations
• Flexibility to work shifts, including nights, weekends, and public holidays
• A disciplined and reliable professional with the right balance of authority and approachability

What’s On The Table

• An important role within one of Malta’s most exciting lifestyle hotels
• Competitive package aligned with experience
• Career growth opportunities within Hard Rock and db Group
• A dynamic, high-energy workplace built around music, lifestyle, and excellence
• Team member benefits across Hard Rock, db Group, and partner brands

READY TO PROTECT THE LEGEND?

Step up, lead the team, and be part of the crew that keeps the Hard Rock experience safe and secure.