Hard FM Manager

Medway Food Partnership; Maidstone; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

CPF progression framework

Job summary

Medway Council is seeking a dynamic Hard FM Manager to deliver contract management of FM services via supply chain partners, ensuring statutory compliance and maintenance activities across the authority. You will manage budgets, oversee in‑house and subcontracted resources, and lead a team to achieve high performance within the CPF framework.

The role focuses on sustainable delivery in line with Medway Council’s strategic objectives and ensures services are delivered safely and efficiently.

Qualifications

• Essential criteria at Level A must be demonstrable.
• Right to work in the UK; Medway Council cannot sponsor.
• Experience delivering Hard FM services across corporate property.
• Ability to lead a team and coordinate in‑house and subcontractors.
• Strong focus on statutory compliance and safety.
• Knowledge of sustainability initiatives aligned with council goals.

Responsibilities

• Deliver Hard Facilities Management across the Council’s corporate portfolio.
• Ensure statutory compliance and planned maintenance within SLAs.
• Coordinate in‑house and contractor resources to meet budgets.
• Lead and develop a high‑performing team; provide guidance.
• Align operations with Climate Action priorities and CPF.

Skills

Hard FM management

Contract administration

Supplier performance

Team leadership

Sustainability initiatives

Job description

The following content displays a map of the jobs location - Hybrid – Works part from Gun Wharf or other Corporate Site

Hybrid – Works part from Gun Wharf or other Corporate Site

Closing Date:

22/11/2026

Job Category:

Capital Projects

Region / Division:

Kent

Business Unit:

Job Introduction

We are recruiting for a dynamic Hard FM Manager to effectively deliver the contractual management of FM Service’s via supply chain partners, the management and monitoring of statutory compliance and maintenance activities across the authority, ensuring that they are delivered on time, within the budget, and in line with the Facilities Maintenance & Capital Projects asset management strategies.

Main purpose of the role is:

To manage the effective delivery of Hard Facilities Management (HFM) services across the Council’s corporate property portfolio, ensuring full statutory compliance, timely implementation of planned maintenance programmes within agreed SLAs, and efficient coordination of in‑house and subcontracted resources. The role is responsible for developing and delivering works programmes based on planned maintenance data, overseeing contract administration and supplier performance, and ensuring all services are delivered safely, efficiently, and within approved budgets.

The position also leads a team, providing technical guidance, support, and leadership to foster a positive, collaborative, and high‑performing working environment that encourages continuous professional development. Additionally, the role assists in the delivery of sustainability initiatives and ensures HFM operations align with Medway Council’s strategic objectives, the Golden Thread and Climate Action priorities through ongoing review, improvement, and alignment of practices that support the Council’s mission, vision, and long‑term goals.

Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C.

When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.

The person specification of a job profile is split into three levels:

Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.

Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.

Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.

We are seeking a Hard FM Manager to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.

• Applicants must be able to demonstrate all criteria at level A which are essential for appointment to the role.
• Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.
• For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.
• Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
• Please note, we prioritise applications from current Medway Council redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.
• We reserve the right to close this vacancy at any time prior to the closing date.

Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.