Head of Facilities Management Delivery (Ref: RCE4534CB)

Medway Food Partnership; Chatham; On-site; GBP 45,000 - 70,000; Full time

Job summary

Medway Council is seeking a dynamic Head of Facilities Management Delivery to lead the FM function, ensuring high‑quality maintenance, compliance, and civil works across assets. You will report to the Strategic Service Manager for Facilities Management and Capital Projects and guide a multidisciplinary team through insourcing changes and new working practices.

The role emphasizes strategic leadership, coordination with Technical Services, Capital Programme, and Marine Assets, and driving

Responsibilities

• Provide operational leadership for the Council’s Facilities Management (FM) function, overseeing maintenance, compliance, and minor works.

Job description

Directorate: Place (Regeneration, Culture & Environment)

Department: Regeneration

Regeneration Division is looking for a dynamic individual with a proven track record of driving cultural change and ready to make a difference from day one. The successful candidate will provide operational leadership for the Council’s Facilities Management (FM) function, overseeing the delivery of high‑quality FM services including planned and reactive maintenance, compliance, and minor works, while ensuring our business assets meet all legal and regulatory standards.

As part of this role, the postholder will work closely alongside the Technical Services Manager, Capital Programme Manager, and Marine Assets Manager, collaborating across disciplines to ensure a cohesive, efficient, and forward‑thinking approach to asset and service management. A key responsibility will be leading significant change management activity associated with the insourcing of staff transferring from the current Joint Venture, ensuring a smooth transition, embedding new ways of working, and shaping a positive, unified team culture.

Are you a first‑rate communicator, highly organised, and with a strong track record of delivering key projects? Do you have experience in complex FM delivery and technical briefs, including consultant procurement, contract design and tendering, as well as the operational management of service delivery? If yes, this could be the role for you.

This is a high‑profile position reporting to the Strategic Service Manager for Facilities Management and Capital Projects. It provides a unique opportunity for the incoming postholder to influence and shape how the service meets current and future operational requirements of the Council, while leading a busy, multidisciplinary team of FM professionals and providing expert guidance across the service.

Interviews will be held w/c 16 November 2026

If you would like to have an informal discussion with the recruiting manager please email Dan Stone, Strategic Service Manager for Facilities Management and Capital Projects, at [e-mail]

Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C.

When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.

The person specification of a job profile is split into three levels:

Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.

Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.

Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.

The Regeneration division are seeking a Head of Facilities Management Delivery to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.

Important Information-

• Applicants must be able to demonstrate all criteria at level A which are essential for appointment to the role.
• Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.
• For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.
• Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
• Please note, we prioritise applications from current Medway Council redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.
• We reserve the right to close this vacancy at any time prior to the closing date.

Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.