Hands-On Regional New Store Opening Training Lead

This is Alexander Faraday Limited; Cambridgeshire and Peterborough; On-site; GBP 42,000 - 56,000; Full time

Job summary

Alexander Faraday Limited is seeking a New Store Opening Training Manager for a regional UK role. You will take operational ownership of openings, lead and train teams, support franchisees and ensure stores meet brand, food safety, health & safety and customer service standards.

You will manage the opening process from pre-opening training to launch, provide hands-on support during opening day and the first weekend, and hand the site over to Operations.

Qualifications

• Strong hospitality/contract catering/restaurant/coffee multi-site ops background.
• Experience opening new stores or sites and training teams.
• Willingness to travel and flexible hours; full UK driving licence required.

Responsibilities

• Lead and coordinate new store opening activity from training through to launch.
• Deliver individual and group training to franchisees, managers and frontline teams.
• Train teams across operational procedures, health & safety, food safety, coffee, food preparation, customer service, cleaning, equipment and retail systems.
• Ensure products and service are delivered consistently to company and brand standards.
• Support franchisees with recruitment, preparation and operational setup.
• Check opening deliveries, stock and equipment and resolve issues before opening.
• Act as the company's key representative on site, confidently managing problems and making decisions without constant supervision.
• Build effective relationships with franchisees, store managers, suppliers, Operations and Head Office.
• Provide hands‑on support during and after store openings before ultimately handing the site over to Operations.
• Identify opportunities to improve operational processes and training.

Job description

Alexander Faraday Limited is seeking a New Store Opening Training Manager for a regional UK role. You will take operational ownership of openings, lead and train teams, support franchisees and ensure stores meet brand, food safety, health & safety and customer service standards.

You will manage the opening process from pre-opening training to launch, provide hands-on support during opening day and the first weekend, and hand the site over to Operations.