Hands-On GM: Lead Hospitality & Venue Operations

COREcruitment Ltd; Lancashire; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Career progression opportunities

Leadership autonomy

Competitive bonus scheme

Dynamic, varied venue environment

Job summary

COREcruitment Ltd seeks a hands-on General Manager to take full ownership of a hospitality venue in Lancashire. You’ll drive operations across hospitality, food & beverage, retail and venue activities, setting standards, shaping culture, developing the team and delivering exceptional customer experience with strong commercial results.

You’ll lead a high-energy, floor-led operation, coach a diverse team and manage revenue, budgets, and labour to maximise profitability while ensuring outstanding

Qualifications

• Strong experience in hospitality, food & beverage, retail, events or multi-faceted venue operations.
• Proven experience in a General Manager or senior operational leadership role within a busy, high-volume environment.
• Hands-on leader who thrives on the floor and is visible within the operation.
• Strong commercial awareness, with understanding of financial performance, labour management and cost control.
• Excellent people management skills to motivate and develop diverse teams.
• Genuine passion for hospitality, customer experience and exceptional service standards.

Responsibilities

• Take full ownership of the day-to-day venue operation, overseeing hospitality, food & beverage, retail and wider operational activity.
• Lead from the front, setting high standards across service, customer experience and team performance.
• Build, coach and inspire a high-performing team, creating a positive and engaging working culture.
• Drive commercial performance across the venue, with responsibility for revenue, budgets, P&L, labour and cost control.
• Identify opportunities to improve operational efficiency, enhance the customer experience and maximise revenue.
• Work closely with senior leadership and key stakeholders to deliver business objectives and support the continued growth of the venue.

Skills

Hospitality leadership

P&L management

Staff development

Financial acumen

Customer service excellence

Operations decision-making

Job description

COREcruitment Ltd seeks a hands-on General Manager to take full ownership of a hospitality venue in Lancashire. You’ll drive operations across hospitality, food & beverage, retail and venue activities, setting standards, shaping culture, developing the team and delivering exceptional customer experience with strong commercial results.

You’ll lead a high-energy, floor-led operation, coach a diverse team and manage revenue, budgets, and labour to maximise profitability while ensuring outstanding