General Manager: Lead Guest Experience & Growth (Bonus)

Kellan Group; Lancashire; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Performance related bonus

Uniform and meals on duty provided

Free onsite parking

Excellent benefit package

Job summary

Kellan Group is seeking a General Manager for their hospitality and entertainment venue in Lancashire. The ideal candidate will lead team operations, focus on guest experiences, and drive business development.

Key responsibilities include managing staffing, operations, and budgeting to ensure exceptional service and financial performance. If you are a dynamic leader ready to impact the hospitality scene, we want to hear from you.

Qualifications

• Proven experience in a senior hospitality management role.
• Excellent financial management skills and acumen.
• Passionate about delivering outstanding guest experiences.

Responsibilities

• Lead, coach, and develop a high-performing team.
• Manage staffing, recruitment, and training.
• Oversee venue operations ensuring service and standards are met.
• Drive sales growth through events and initiatives.
• Manage financial performance and compliance.

Skills

Leadership

Financial management

Problem-solving

Customer experience

Organizational skills

Job description

Kellan Group is seeking a General Manager for their hospitality and entertainment venue in Lancashire. The ideal candidate will lead team operations, focus on guest experiences, and drive business development.

Key responsibilities include managing staffing, operations, and budgeting to ensure exceptional service and financial performance. If you are a dynamic leader ready to impact the hospitality scene, we want to hear from you.