Hands-On Cleaning Manager: Lead a Large Birmingham Site

Thorn Baker Recruitment; Birmingham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

8:00–17:00 hours

Large Birmingham site

Lead large team

Ownership of standards

Supportive management

Progression opportunities

Impactful role

Job summary

Thorn Baker Recruitment in Birmingham is seeking a hands-on Cleaning Manager for a large single-site operation. You will take full ownership of the cleaning service, lead a sizeable team and ensure consistently high standards across the site.

The role involves managing day-to-day operations, rotas, quality checks, client relationships and KPI delivery, with a strong emphasis on Health & Safety and compliance.

Qualifications

• Previous experience as Cleaning Manager or equivalent role.
• Experience leading large cleaning teams.
• Strong leadership and people-management skills.
• Good understanding of Health & Safety and cleaning standards.
• Ability to manage performance and liaise with clients.

Responsibilities

• Oversee day-to-day cleaning operation across the site.
• Lead, motivate and support a large cleaning team.
• Plan rotas and ensure adequate staffing levels.
• Carry out regular quality checks and site inspections.
• Maintain high cleaning and presentation standards.
• Manage client relationships and respond to issues.
• Monitor KPIs and service delivery standards.
• Support recruitment, training and onboarding of staff.
• Ensure compliance with Health & Safety and procedures.
• Identify opportunities to improve standards and efficiency.

Skills

Cleaning management

Team leadership

Client management

Health & safety

Job description

Thorn Baker Recruitment in Birmingham is seeking a hands-on Cleaning Manager for a large single-site operation. You will take full ownership of the cleaning service, lead a sizeable team and ensure consistently high standards across the site.

The role involves managing day-to-day operations, rotas, quality checks, client relationships and KPI delivery, with a strong emphasis on Health & Safety and compliance.