On-Site Cleaning Manager | Lead Large Team (Birmingham)

Thorn Baker Group; Birmingham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Permanent position

On-site role in Birmingham

Job summary

Thorn Baker Group in Birmingham is seeking an experienced Cleaning Manager to take responsibility for the site, lead a large team and maintain high standards across daily operations. The role offers a £35,000 basic salary, permanent contract and typical hours 8:00am–5:00pm, with occasional shift changes to meet operation needs.

You will be visible on site, building strong client relationships and driving performance.

Responsibilities

• Managing the day-to-day cleaning operation across the site
• Leading, motivating and supporting a large cleaning team
• Planning rotas and ensuring appropriate staffing levels
• Carrying out regular quality checks and site inspections
• Maintaining consistently high cleaning and presentation standards
• Managing client relationships and responding to any issues or requirements
• Monitoring performance against KPIs and service standards
• Supporting recruitment, training and onboarding of cleaning staff
• Managing absence and ensuring adequate cover is maintained
• Managing team performance and addressing issues effectively
• Ensuring compliance with Health & Safety and company procedures
• Identifying opportunities to improve standards, efficiency and service delivery
• Working closely with the wider management team to ensure the smooth running of the operation
• Taking ownership of problems and ensuring they are resolved quickly and effectively
• Building a positive team culture and ensuring employees feel supported and engaged

Job description

Thorn Baker Group in Birmingham is seeking an experienced Cleaning Manager to take responsibility for the site, lead a large team and maintain high standards across daily operations. The role offers a £35,000 basic salary, permanent contract and typical hours 8:00am–5:00pm, with occasional shift changes to meet operation needs.

You will be visible on site, building strong client relationships and driving performance.