Gynaecology Pre-Assessment & Scheduling Officer

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 21,000 - 25,000; Full time

Job summary

Walsall Healthcare NHS Trust is seeking a Clerical Officer in Gynaecology to support the Easibook/Pre-Assessment Department. The role focuses on booking gynae and breast patients into pre-op appointments, theatre and procedure clinic lists, while adhering to the Patient Access Policy and RTT targets.

Occasional general admin duties may be required within the main Gynaecology Department. Undertaking accurate data input and maintaining theatre lists, you will collaborate with MDT colleagues to

Responsibilities

• Communicate effectively with MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.
• Perform general office duties – filing, accessing databases, telephone messages, post, and general enquiries.
• Communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.
• Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.
• To extract case notes as and when necessary in the Health Records Library.
• To accurately input data onto theatre I.T. system
• Produce accurate and up to date theatre lists using the I.T. theatre system.
• Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.
• Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.
• Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.

Skills

Data entry

Appointment booking

Communication

Administrative tasks

Theatre IT system

Tools

Theatre IT system

Job description

Walsall Healthcare NHS Trust is seeking a Clerical Officer in Gynaecology to support the Easibook/Pre-Assessment Department. The role focuses on booking gynae and breast patients into pre-op appointments, theatre and procedure clinic lists, while adhering to the Patient Access Policy and RTT targets.

Occasional general admin duties may be required within the main Gynaecology Department. Undertaking accurate data input and maintaining theatre lists, you will collaborate with MDT colleagues to