Gyms Duty Manager - Part Time

JD GROUP; Newcastle-under-Lyme; On-site; GBP 28,000 - 38,000; Full time

Job summary

JD Gyms in Newcastle-under-Lyme is seeking a hands-on Gym Manager to lead daily operations, ensure safety and cleanliness, and drive membership growth. The role requires a strong leader with a passion for customer service and proven experience in managing a leisure facility.

You will oversee opening/closing, staff, and cleaners, while maintaining brand standards and delivering exceptional member experiences. A Level 2 Gym Instructor qualification is desirable.

Qualifications

• Experience in a management position within a leisure related industry.
• Passionate about customer service and inspirational leadership.
• Qualified to Level 2 Gym Instructor or equivalent.

Responsibilities

• Oversee the operational running of the gym at all times.
• Open and close the site as required by business hours.
• Maintain health and safety policies and the company handbook.
• Adhere to JD Gyms Brand Standard.
• Conduct regular safety checks and report defects to ensure safety.
• Work toward and achieve sales and membership targets.
• Drive secondary spend revenue.
• Ensure cleanliness and external cleaning hours are observed.
• Manage in-house cleaners and ensure uniform standards.
• Deliver outstanding member service.
• Foster a positive team environment and be an ambassador for JD Gyms.

Skills

Leadership

Customer service

Sales & marketing

Team management

Education

Level 2 Gym Instructor

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
• Expectation to work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spend revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• To undertake any other reasonable duties/projects/meetings, that may be required.
• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor
• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function