Gyms Duty Manager

Naylor's Equestrian Llp; Dundee; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

JD Gyms (Dundee) is seeking a proactive gym manager to lead daily operations, drive membership growth and maintain exceptional standards of cleanliness and safety. You will energise the team, nurture member relationships and work closely with the General Manager to develop the business.

The role requires early mornings, weekends, and flexibility to cover shifts, with a focus on delivering high-quality service and achieving sales targets in a busy leisure environment.

Qualifications

• Must be a proven leader with a passion for customer service.
• Experience driving sales and coordinating local marketing activity.
• Able to manage a team and maintain high operational standards.

Responsibilities

• Oversee the operational running of the gym, including opening and closing as required.
• Work early mornings, late weekdays, and weekends as needed.
• Ensure adherence to Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standard across all operations.
• Conduct regular safety checks and address any defects promptly.
• Aim to meet or exceed sales and membership targets and maximise secondary spend.
• Ensure the gym and facilities are clean and well maintained.
• Direct in-house cleaners to achieve the highest standards.
• Ensure uniform standards among team members and yourself.
• Deliver outstanding member service and act as a JD Gyms ambassador.

Skills

Team leadership

Customer service

Sales experience

Management experience

Education

Level 2 Gym Instructor certification

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.
• Expectation to work early in the morning, late weekdays, and weekends.
• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spend revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.
• To undertake any other reasonable duties/projects/meetings, that may be required.
• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor
• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function