Gyms Duty Manager

JD GROUP; Southend-on-Sea; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fitness organization is seeking a manager to oversee gym operations in Southend-on-Sea. Ideal candidates will have a passion for customer service, possess strong leadership skills, and hold a Level 2 Gym Instructor qualification. Responsibilities include ensuring safety compliance, managing team performance, and achieving sales targets.

Qualifications

• Experience in a management position within a leisure-related industry.
• Strong focus on customer service and inspirational leadership.
• Experience in driving sales and managing a successful team.

Responsibilities

• Oversee the operational running of the gym, including opening/closing.
• Conduct daily, weekly, and monthly safety checks, ensuring safety compliance.
• Achieve sales and membership targets, maximizing revenue.

Skills

Customer service

Leadership

Sales

Operational management

Health and Safety compliance

Education

Level 2 Gym Instructor qualification

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.

• Expectation to work early in the morning, late weekdays, and weekends.

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.

• Responsible for adhering to and maintaining the JD Gyms Brand Standard.

• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.

• To work towards and aim to achieve all sales and membership targets that are set.

• To drive and maximise secondary spend revenue.

• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.

• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.

• To ensure uniform standards are being adhered to by all team members and yourself.

• To always deliver outstanding member service.

• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.

• To undertake any other reasonable duties/projects/meetings, that may be required.

• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have experience, ideally in a management position within a leisure related industry.

• Must be passionate about customer service and be an inspirational leader in the way they manage.

• Must be qualified to at least Level 2 Gym Instructor

• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.

• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function