Gyms Duty Manager

Naylor's Equestrian Llp; Rugby; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

JD Gyms invites applications for a gym manager role in Rugby, requiring a proven track record in leisure management and leadership. You will oversee daily operations, safety checks, and member services while working to hit sales and membership targets.

The role demands early mornings, weekends, and a passion for delivering outstanding service. You will ensure brand standards, lead a team including cleaners, and foster a positive working environment.

Qualifications

• Experience in a management position within a leisure related industry.
• Passion for customer service and inspirational leadership.
• Qualified to at least Level 2 Gym Instructor.
• Experience driving sales and coordinating local marketing activity and managing a team.
• Experience as an Assistant Manager overseeing all business areas within a leisure facility or similar operational role.

Responsibilities

• Responsible for the operational running of the gym at all times.
• Opening and closing site when required due to operational hours of the business.
• Work early mornings, late weekdays, and weekends.
• Adhere to Health and Safety Employee Policy and Company Procedures Handbook.
• Adhere to and maintain the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks; report defects.
• Aim to achieve all sales and membership targets; drive secondary spend.
• Ensure cleanliness standards and supervise contract cleaners.
• Ensure uniform standards are followed by team members.
• Deliver outstanding member service.
• Create a positive environment for the team and contracted staff.
• Undertake other reasonable duties or projects as required.
• Always be an ambassador of JD Gyms.

Skills

Leisure management

Customer service leadership

Level 2 Gym Instructor

Sales & marketing coordination

Assistant Manager experience

Education

Level 2 Gym Instructor

Job description

Role overview:

This role requires a team player with flair and commercial ability, and the skill, energy and determination to help drive and develop the business alongside the General Manager.

We are looking for a manager with experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities:

• Responsible for the operational running of the gym at all times. Opening and closing site when required due to operational hours of the business.

• Expectation to work early in the morning, late weekdays, and weekends.

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.

• Responsible for adhering to and maintaining the JD Gyms Brand Standard.

• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.

• To work towards and aim to achieve all sales and membership targets that are set.

• To drive and maximise secondary spend revenue.

• To ensure the whole of the gym facility is of the highest standard of cleanliness. Maintain outside of the contract cleaning hours.

• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.

• To ensure uniform standards are being adhered to by all team members and yourself.

• To always deliver outstanding member service.

• To help create an environment where the team and contracted personnel enjoy themselves whilst at work.

• To undertake any other reasonable duties/projects/meetings, that may be required.

• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have experience, ideally in a management position within a leisure related industry.

• Must be passionate about customer service and be an inspirational leader in the way they manage.

• Must be qualified to at least Level 2 Gym Instructor

• Must have experience in driving sales and helping to co-ordinate local marketing activity as well as managing a successful team.

• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function