Gym Operations & Member Growth Manager

Naylor's Equestrian Llp; Dundee; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

JD Gyms (Dundee) is seeking a proactive gym manager to lead daily operations, drive membership growth and maintain exceptional standards of cleanliness and safety. You will energise the team, nurture member relationships and work closely with the General Manager to develop the business.

The role requires early mornings, weekends, and flexibility to cover shifts, with a focus on delivering high-quality service and achieving sales targets in a busy leisure environment.

Qualifications

• Must be a proven leader with a passion for customer service.
• Experience driving sales and coordinating local marketing activity.
• Able to manage a team and maintain high operational standards.

Responsibilities

• Oversee the operational running of the gym, including opening and closing as required.
• Work early mornings, late weekdays, and weekends as needed.
• Ensure adherence to Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standard across all operations.
• Conduct regular safety checks and address any defects promptly.
• Aim to meet or exceed sales and membership targets and maximise secondary spend.
• Ensure the gym and facilities are clean and well maintained.
• Direct in-house cleaners to achieve the highest standards.
• Ensure uniform standards among team members and yourself.
• Deliver outstanding member service and act as a JD Gyms ambassador.

Skills

Team leadership

Customer service

Sales experience

Management experience

Education

Level 2 Gym Instructor certification

Job description

JD Gyms (Dundee) is seeking a proactive gym manager to lead daily operations, drive membership growth and maintain exceptional standards of cleanliness and safety. You will energise the team, nurture member relationships and work closely with the General Manager to develop the business.

The role requires early mornings, weekends, and flexibility to cover shifts, with a focus on delivering high-quality service and achieving sales targets in a busy leisure environment.