Gym Operations & Membership Growth Manager

JD Gyms; Rugby; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff Discount

Personal development opportunities

Job summary

JD Gyms in Rugby is seeking a capable manager to lead daily gym operations, drive membership sales, and maintain brand standards. The role requires a proactive leader who can coordinate a team, deliver excellent member service, and uphold safety and cleanliness across the site.

You will work closely with the General Manager to grow membership and maximize revenue while ensuring a welcoming, high-quality gym environment for members and staff.

Qualifications

• Must have experience, ideally in a management position within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor

Responsibilities

• Oversee the operational running of the gym at all times.
• Open and close the site as required by business hours.
• Ensure adherence to Health and Safety Employee Policy and Company Procedures Handbook.
• Maintain JD Gyms Brand Standard and safety checks (daily/weekly/monthly).
• Report defects to keep building and equipment safe for use.
• Achieve sales and membership targets; maximise secondary spend.
• Ensure cleanliness across the entire gym and manage cleaners.
• Maintain uniform standards across the team and yourself.
• Deliver outstanding member service and foster a positive work environment.
• Undertake any other duties/projects/meetings and act as a JD Gyms ambassador.

Skills

Leadership

Customer service

Sales

Marketing

Team management

Education

Level 2 Gym Instructor

Job description

JD Gyms in Rugby is seeking a capable manager to lead daily gym operations, drive membership sales, and maintain brand standards. The role requires a proactive leader who can coordinate a team, deliver excellent member service, and uphold safety and cleanliness across the site.

You will work closely with the General Manager to grow membership and maximize revenue while ensuring a welcoming, high-quality gym environment for members and staff.