Gym Operations Lead | Drive Sales & Team Growth

JDGYMS; Watford; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Staff discount on JD Group brands

Personal development opportunities

Job summary

JD Gyms Watford is seeking a driven Gym Manager to lead the club's daily operations and member experience. You will work with the General Manager to maintain standards, drive sales, and develop a high-performing team of Fitness Coaches and General Assistants.

The role requires hands-on leadership, a Level 2 Gym Instructor qualification, and a proven track record in customer service, sales and local marketing.

Qualifications

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
• Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Maintain the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• To manage the weekly banking process so that wastage and variance is minimised, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Skills

Management experience

Customer service leadership

Sales and marketing

Team recruitment

Leadership in leisure

Education

Level 2 Gym Instructor

Job description

JD Gyms Watford is seeking a driven Gym Manager to lead the club's daily operations and member experience. You will work with the General Manager to maintain standards, drive sales, and develop a high-performing team of Fitness Coaches and General Assistants.

The role requires hands-on leadership, a Level 2 Gym Instructor qualification, and a proven track record in customer service, sales and local marketing.