Front Desk & Member Experience Host (Gym)

Nuffield Health Group; Harrogate; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Free gym membership

Discounted family memberships

Nuffield Health Healthcare Plan

Cycle to Work Scheme

Annual Leave

Job summary

Nuffield Health is seeking a Front of House Team Member / Receptionist at Harrogate FWC. You will greet members and visitors, manage reception and café areas, and support a welcoming, professional club environment.

Applicants should have strong communication skills, be flexible and proactive, with basic Word and Excel abilities. Lifeguard duties may be included during site breaks after training.

Qualifications

• Provide excellent customer service to members and visitors.
• Strong communication skills, face-to-face and over the phone.
• Basic computer skills including Word and Excel.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way
• Support the café team with preparing and serving food and drinks
• Be able to swim to a high standard and willing to undergo training at site for Lifeguard breaks

Skills

Customer service

Communication

Reception experience

Word / Excel

Tools

Word

Excel

Job description

Nuffield Health is seeking a Front of House Team Member / Receptionist at Harrogate FWC. You will greet members and visitors, manage reception and café areas, and support a welcoming, professional club environment.

Applicants should have strong communication skills, be flexible and proactive, with basic Word and Excel abilities. Lifeguard duties may be included during site breaks after training.