Gutter Maintenance Operative

Housing Group; Manchester; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension matching up to 8%

Medicash health plan

Holiday entitlement + discretionary/UK

Discount scheme

Job summary

Your Housing Group is seeking a Gutter Maintenance Operative to join our Repairs and Maintenance team in the North West. The role focuses on gutter cleaning, inspections, repairs and replacements across residential properties, promoting safety and high standards of workmanship.

You will work 40 hours, Monday to Friday, and travel within the North West region. A UK driving licence is required; training and progression opportunities are available within a collaborative team.

Qualifications

• Experience in gutter cleaning, repairs, roofing or related trade.
• Experience working safely at height with access equipment.
• Experience maintaining properties to a high standard.
• Breadth across trades is beneficial.
• Basic health and safety knowledge in a repairs environment.
• Good problem-solving and ability to work independently.
• Full UK Driving Licence (ideally with ≤6 points).

Responsibilities

• Carry out gutter cleaning, inspections, repairs and replacements for residential properties.
• Identify defects and complete appropriate repairs.
• Perform minor external maintenance works as required.
• Use access equipment and work safely at height.
• Record completed works in the job management system.
• Ensure company vehicles and tools are safe and serviceable.
• Deliver excellent customer service and represent Your Housing Group professionally.

Skills

Gutter maintenance

Customer service

Team player

Self-motivation

Health and safety awareness

Tools

Access equipment

Job description

This is an exciting opportunity for a Gutter Maintenance Operative to join Your Housing Groups Repairs and Maintenance Division and provide a high-quality service mainly focusing on gutter cleaning, repairs and replacement. Working for a Housing Association can be extremely rewarding, and we are lucky to have a hugely collaborative team of operatives, throughout all Trade professions, who work together to ensure that our customers are safe and warm in their homes. This role sits within our Responsive Repairs Team, covering our homes across the North West region. You will work closely with colleagues from a variety of trade backgrounds to deliver planned and responsive maintenance works to our customers. We are looking for a motivated and reliable individual who takes pride in their work, delivers excellent customer service and is committed to maintaining high standards of workmanship If you would like to play a part in this talented and committed team, then it's a great time to come and get involved as the team is growing and evolving. With 4 vacancies currently for Gutter Maintenance Operative's to join our repairs team, covering the North West region (Preston, Manchester, Merseyside, Staffordshire and Warrington) What will my working week look like? This role is based on a 40-hour working week, Monday to Friday 8:00am - 4:30pm. You will live within a reasonable travelling distance of our operating area, to be able to cover properties across the North West region. You will also need to live within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed. What will I be responsible for doing? First and foremost, you will be responsible for carrying out gutter cleaning, inspections, repairs and replacements to a wide range of residential properties, ensuring rainwater systems remain safe, functional and free from blockages that could cause damage to customers' homes. One of the great things about this role is the variety of work involved. You'll be working across multiple locations, diagnosing issues, carrying out repairs, and helping to proactively prevent future maintenance problems. No two days are the same, and you'll be able to see first-hand the positive impact your work has on our customers. In addition, you will:

• Carry out inspections of gutters, downpipes, fascias and soffits.
• Identify defects, recommend and complete appropriate repairs.
• Complete minor external maintenance works where required.
• Use access equipment and work safely at height in accordance with company procedures.
• Record completed works accurately using our job management system.
• Ensure that company vehicles, equipment and tools are in a safe and serviceable condition.
• Deliver excellent customer service and represent Your Housing Group professionally at all times.
• Comply with all health and safety policies and procedures.
  Experience in gutter cleaning, gutter repairs, roofing, external property maintenance or a related trade.
• Experience working safely at height and using appropriate access equipment.
• Experience in carrying out property maintenance and repair works to a high standard.
• Experience in additional trades would be highly beneficial.
• Basic health and safety knowledge within a repairs and maintenance environment.
• Good problem-solving skills and the ability to work independently.
• A full UK Driving Licence (ideally with no more than 6 points)
• Ideally you will be a:
• Collaborative team player.
• Reliable and self-motivated individual.
• Customer-focused professional who takes pride in delivering an excellent service.
• Passionate about getting things right first time and maintaining high standards of quality.
• This role is really suited to someone who enjoys working outdoors, takes pride in practical work, is comfortable working at height, and enjoys interacting with customers while helping to keep their homes safe and well maintained.
• This role also offers genuine progression opportunities, many of our operatives go on to gain further qualifications or take up team leader, supervisory or secondment roles internally when they arise.
• In return we offer £27,976 for a 40-hour week, and 23 days annual leave (holidays continue to increase with time served) plus 3 discretionary days between Christmas & New Year, plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments), an option to buy up to one week further holiday, an annual volunteering day, and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by building over 100 new homes a year and continually reinvesting in our 29,000 properties, tailoring our services to meet the diverse needs of our customers. Our Repairs and Maintenance teams play a huge part in delivering these services to our customers. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.