Guide-Line Service Coordinator: Flexible & Impactful

mindinbradford; Bradford; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid/Remote working

Health plan – Simply Health Cash Plan

Employee Assistance Service

Job summary

Bradford District and Craven Mind is seeking an experienced Service Coordinator to support the delivery of the Guide-Line service, which provides confidential emotional support to people of all ages from 8am to midnight. You will manage staff rotas, lead meetings and ensure quality and safeguarding compliance.

Reporting to the Service Manager, you will monitor performance, handle incident reports, support staff with issues, and collaborate with partners to maintain a safe, high-quality service.

Qualifications

• Experience coordinating staff rotas and meetings.
• Handling incident reports and safeguarding procedures.
• Ability to analyse data to monitor service performance.
• Strong communication and teamwork skills.

Responsibilities

• Manage staff rotas and lead team meetings.
• Respond to incidents and uphold safeguarding procedures.
• Monitor service performance and report data for continuous improvement.
• Ensure appropriate staff coverage and manage on-call rota.

Skills

Team management

Staff scheduling

Safeguarding

Incident management

Data reporting

Job description

Bradford District and Craven Mind is seeking an experienced Service Coordinator to support the delivery of the Guide-Line service, which provides confidential emotional support to people of all ages from 8am to midnight. You will manage staff rotas, lead meetings and ensure quality and safeguarding compliance.

Reporting to the Service Manager, you will monitor performance, handle incident reports, support staff with issues, and collaborate with partners to maintain a safe, high-quality service.