Guest Services Porter | Hospitality & Setup Pro

Lodestone House; Sherborne; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Learning & development opportunities

Career progression

Job summary

Lodestone House, part of Compass Group UK&I, is recruiting a dedicated Porter on a full-time basis (40 hours per week) to help ensure smooth operations and high standards of customer care and cleanliness.

You will assist in keeping the lobby and public areas clean, help set up rooms, handle reception duties such as theatre bookings, run errands, and support housekeeping, dining and events across venues.

Qualifications

• Experience delivering high quality customer care.
• Able to adapt to changing priorities and tasks.
• Excellent timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by placing and removing signage for wet floors or paint.

Skills

Customer service

Communication

Time management

Teamwork

Job description

Lodestone House, part of Compass Group UK&I, is recruiting a dedicated Porter on a full-time basis (40 hours per week) to help ensure smooth operations and high standards of customer care and cleanliness.

You will assist in keeping the lobby and public areas clean, help set up rooms, handle reception duties such as theatre bookings, run errands, and support housekeeping, dining and events across venues.