Guest Services & Front Desk Associate — Permanent Role

Premier Inn; Crawley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Whitbread Benefits Card

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Premier Inn invites hospitality-minded individuals to join as Ground Floor Team Members at Gatwick Crawley Town (Goffs Park). You’ll welcome guests, assist with check-in, serve breakfast or dinner, and help guests enjoy a smooth stay.

Shifts include evenings and weekends; there are guaranteed 6 hours per week in a permanent contract, with on-site role at Gatwick Crawley Town Premier Inn. No prior hotel experience required, and training is provided.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals, including working behind the bar and serving alcoholic drinks
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn invites hospitality-minded individuals to join as Ground Floor Team Members at Gatwick Crawley Town (Goffs Park). You’ll welcome guests, assist with check-in, serve breakfast or dinner, and help guests enjoy a smooth stay.

Shifts include evenings and weekends; there are guaranteed 6 hours per week in a permanent contract, with on-site role at Gatwick Crawley Town Premier Inn. No prior hotel experience required, and training is provided.