Guest Services Associate – Ground Floor (15h/wk)

Whitbread; Alnwick; On-site; GBP 17,047 - 24,280; Part time

Benefits offered by this job

Permanent contract (not zero-hours)

Full training and support

Career development opportunities

Whitbread Benefits Card

Pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Whitbread's Alnwick Premier Inn is hiring for a Ground Floor Team Member. The role is 15 hours per week, with a fixed term contract until 01/10/2026 and a pay rate up to £13.06 per hour. You’ll welcome guests, help with check-in, serve meals and assist across hotel operations.

No previous hotel experience is required; friendly, calm, and proactive individuals are encouraged to apply. Training and opportunities to grow within Premier Inn await.

Qualifications

• No hotel experience required; friendly and helpful approach.
• Ability to stay calm during busy periods and handle guest needs.

Responsibilities

• Welcome guests, assist with check-in and serve breakfast or dinner.
• Answer questions, help resolve issues and keep public areas tidy.
• Support teammates and ensure a smooth hotel operation during busy periods.

Skills

Customer service

Hospitality

Teamwork

Job description

Whitbread's Alnwick Premier Inn is hiring for a Ground Floor Team Member. The role is 15 hours per week, with a fixed term contract until 01/10/2026 and a pay rate up to £13.06 per hour. You’ll welcome guests, help with check-in, serve meals and assist across hotel operations.

No previous hotel experience is required; friendly, calm, and proactive individuals are encouraged to apply. Training and opportunities to grow within Premier Inn await.