Guest Service Associate – Reception & F&B | £12.95/hr (FT)

Accor; Southampton; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Birthday day off

Annual training and development

Career progression opportunities

Résumé du poste

Novotel Southampton Centre in Southampton is seeking a Guest Service Assistant to welcome guests from arrival to departure. This full-time role offers £12.95 per hour and benefits.

You will work across reception and food & beverage, delivering memorable service and helping with guest requests. Located near Southampton Central Station, the role includes shift work including evenings and weekends; no prior hospitality experience required.

Qualifications

• Hospitality or customer service experience preferred.
• Strong communication and interpersonal skills.
• Customer-focused and friendly approach.

Responsabilités

• Welcoming guests and managing check-ins and check-outs.
• Processing payments and handling guest enquiries.
• Preparing and serving food and beverages.
• Providing local area information and assisting with guest requests.
• Supporting conference and meeting room set-up when required.
• Maintaining high standards of cleanliness and presentation.

Description du poste

Novotel Southampton Centre in Southampton is seeking a Guest Service Assistant to welcome guests from arrival to departure. This full-time role offers £12.95 per hour and benefits.

You will work across reception and food & beverage, delivering memorable service and helping with guest requests. Located near Southampton Central Station, the role includes shift work including evenings and weekends; no prior hospitality experience required.