Guest Room Prep & Service Assistant

Tylney Hall Hotel; Hook; On-site; GBP 28,000 - 34,000; Full time

Job summary

Elite Hotels is looking for a Turn Down Assistant in London to refresh rooms, ensure the right amenities are provided, and prepare allocated rooms for guests staying at the hotel. This entry-level, full-time position supports the housekeeping and front-of-house teams to maintain high standards of guest comfort.

You will be attentive to guest needs, anticipate expectations, and work efficiently to help create a welcoming, positive experience that guests feel compelled to talk about.

Qualifications

• Entry level position; no prior experience required.
• Full-time role in hospitality.

Responsibilities

• To refresh rooms.
• Ensure rooms have suitable amenities.
• To prepare allocated rooms for guests staying at the hotel
• Be constantly aware of guest needs and recognise the expectations of guests

Job description

Elite Hotels is looking for a Turn Down Assistant in London to refresh rooms, ensure the right amenities are provided, and prepare allocated rooms for guests staying at the hotel. This entry-level, full-time position supports the housekeeping and front-of-house teams to maintain high standards of guest comfort.

You will be attentive to guest needs, anticipate expectations, and work efficiently to help create a welcoming, positive experience that guests feel compelled to talk about.