Evening Room Attendant (Turn Down Service - Full Time & Part Time)

HSH Group / The Peninsula Hong Kong; Greater London; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Market-leading remuneration

Service charge

Attractive benefits

Job summary

A luxury hotel group in London is seeking an Evening Room Attendant (both Full Time & Part Time) to deliver exceptional guest service during the evening and turn down service. Candidates should have a minimum of one year of experience in housekeeping in a luxury hotel and possess excellent time management and organization skills. This is a fantastic opportunity to join a high-profile hotel with competitive remuneration and benefits.

Qualifications

• Minimum 1 year of experience in housekeeping at a luxury hotel.
• Strong passion for quality service and hygiene standards.
• Excellent time management and organizational skills.

Responsibilities

• Provide personalized service to all guests.
• Handle rooms and ensure they are ready as per demand.
• Liaise with the minibar team for room replenishment.
• Participate in monthly inventory of chemicals, machines, cleaning supplies, maintenance, and minibar stock.

Skills

Guest service

Time management

Adaptability

Organization

Job description

Evening Room Attendant (Turn Down Service - Full T

Business Unit: The Peninsula London

Location: London

The Peninsula London is pleased to announce that we are seeking Evening Room Attendant (Full Time & Part Time - 20 hours)who will be responsible for the Evening and Turn Down Service.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market-leading remuneration, service charge, and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

• Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
• To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.
• Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.
• Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.

General requirements

• Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
• Passion and appreciation of quality luxury hotel service and hygiene standards.
• Excellent time management and organization, highly adaptable, naturally positive.
• Flexibility and capability of working under pressure.

We are delighted to receive your CV and will liaise with suitable candidates directly.

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