Guest-Obsessed Waiter — Fast-Paced Service & Perks

Poolhouse Global Limited; Greater London; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Health Assured EAP

Perks & Discounts

Employee rewards

Health Cash plan

Wagestream access

Volunteer day

Birthdays off

Free meals at work

Poolhouse socials

Job summary

Poolhouse Global Limited is seeking a Waiter at London Liverpool Street. You will greet guests, take orders, upsell, and ensure swift, accurate service while maintaining a clean, welcoming floor environment.

Join a high-energy team delivering memorable guest experiences with attention to detail and professional service. This permanent, full-time role supports a vibrant, hospitality-focused culture at Poolhouse.

Qualifications

• Experience delivering hospitality in fast-paced environments.
• Strong communication with guests and team members.
• Able to learn POS and digital ordering quickly.

Responsibilities

• Greet guests warmly and introduce the Poolhouse experience.
• Take accurate food and drink orders and upsell when appropriate.
• Ensure timely delivery and check back with guests at the right moments.
• Clear and reset tables with speed while maintaining hygiene standards.
• Operate POS and handheld ordering devices confidently.
• Maintain a clean, guest-ready section throughout shifts.
• Communicate clearly with kitchen, bar, and floor teams.
• Provide proactive service and support during busy periods.

Skills

Friendly personality

Active listening

Attention to detail

Calm under pressure

Digital ordering systems

Willingness to learn

Team player

Hygiene and safety

Job description

Poolhouse Global Limited is seeking a Waiter at London Liverpool Street. You will greet guests, take orders, upsell, and ensure swift, accurate service while maintaining a clean, welcoming floor environment.

Join a high-energy team delivering memorable guest experiences with attention to detail and professional service. This permanent, full-time role supports a vibrant, hospitality-focused culture at Poolhouse.