Front of House Runner - Fast-Paced Guest Service

Poolhouse Global Limited; Greater London; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Health Assured EAP membership (co

Perks and Discounts platform

£100 Monthly Employee rewards

Medicash Health Cash plan

Wagestream access (early pay & savings

Paid volunteer day for a charity of你的

Birthdays off

Free nutritious meals at work

Twice yearly Poolhouse Socials

Job summary

Poolhouse Global Limited is seeking a Front of House Runner in London to support waiters and the FOH team, ensuring quick, guest-first service. You will help deliver food and drinks, clear tables, and maintain a clean service area in a fast-paced environment.

Ideal candidates are energetic, with strong communication and teamwork skills, ready to contribute to a seamless guest experience and uphold Poolhouse values.

Qualifications

• Must have strong work ethic and be able to work in a fast-paced environment.
• Organised, tidy and able to keep up with service flow.
• Detail-oriented with a focus on guest experience.
• Team player who communicates well to support the FOH team.
• Calm, positive attitude even during busy periods.
• Willingness to learn and grow in hospitality.

Responsibilities

• Deliver food and drinks from bar/kitchen to tables quickly and accurately.
• Clear and reset tables swiftly, maintaining pace and hygiene.
• Keep service areas clean, stocked, and organised at all times.
• Refill water, condiments, cutlery, and assist guest needs.
• Communicate with waiters and kitchen staff to ensure smooth service.
• Support glass and plate collections and back-of-house operations.
• Follow hygiene, safety, and cleanliness standards at all times.
• Be a calm, positive, and proactive part of the team.

Skills

Strong work ethic

Organised and tidy

Fast, focused

Attention to detail

Team player

Calm and positive

Good communicator

Eager to learn

Job description

Poolhouse Global Limited is seeking a Front of House Runner in London to support waiters and the FOH team, ensuring quick, guest-first service. You will help deliver food and drinks, clear tables, and maintain a clean service area in a fast-paced environment.

Ideal candidates are energetic, with strong communication and teamwork skills, ready to contribute to a seamless guest experience and uphold Poolhouse values.