Guest-Focused Retail Associate | Hybrid Schedule

lego; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Family care leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Hybrid work policy

Job summary

The LEGO Group in Leeds is seeking a friendly Retail Team Member to greet guests, handle cash transactions and maintain engaging store displays. You will help with stockroom duties, ensure safety compliance and support promotional campaigns.

Ideal candidates bring strong customer service, cash handling experience and a passion for LEGO. This role offers a hybrid work policy and an engaging team environment in a dynamic retail setting.

Qualifications

• Strong customer service skills and friendly, engaging demeanour.
• Experience handling cash and processing transactions accurately.
• Good communication with customers and team members.
• Experience organizing stock and maintaining shop displays.

Responsibilities

• Greet guests and operate cash register to complete sales.
• Maintain store displays and adhere to LEGO Brand Retail visual standards.
• Assist with stockroom tasks, receiving merchandise and safety compliance.
• Resolve customer issues and escalate to management when needed.
• Engage with customers and promote promotions and loyalty programs.

Skills

Customer service

Cash handling

Communication

Stockroom management

Tools

POS system

Job description

The LEGO Group in Leeds is seeking a friendly Retail Team Member to greet guests, handle cash transactions and maintain engaging store displays. You will help with stockroom duties, ensure safety compliance and support promotional campaigns.

Ideal candidates bring strong customer service, cash handling experience and a passion for LEGO. This role offers a hybrid work policy and an engaging team environment in a dynamic retail setting.