Brick-Experience Store Guest Advocate

LEGO Gruppe; United Kingdom; Hybrid; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague Discount

Bonus program

Hybrid work policy

Job summary

LEGO Group is seeking a friendly retail team member to greet guests, operate the cash register, and maintain attractive store displays. You will help with stock management, safety compliance, and delivering a memorable LEGO shopping experience.

Join a creative, inclusive environment with opportunities to learn LEGO Brand Retail standards and participate in promotions, loyalty programs, and a flexible hybrid work approach.

Qualifications

• Experience in customer-facing retail roles is preferred.
• Ability to greet guests and handle cash accurately.
• Maintain clean, safe, and visually appealing store environments.

Responsibilities

• Greet guests and perform all cash register functions in LEGO Group stores.
• Maintain store cleanliness, displays, and adhere to visual standards.
• Assist in stockroom management and receiving merchandise.
• Resolve customer issues and report challenging situations to management.
• Engage customers and promote promotions and loyalty programs.
• Handle routine operational tasks as part of daily duties.

Skills

Guest greeting

Cash handling

Customer service

Visual merchandising

Safety compliance

Stockroom organization

Problem resolution

Team collaboration

Tools

POS system

Job description

LEGO Group is seeking a friendly retail team member to greet guests, operate the cash register, and maintain attractive store displays. You will help with stock management, safety compliance, and delivering a memorable LEGO shopping experience.

Join a creative, inclusive environment with opportunities to learn LEGO Brand Retail standards and participate in promotions, loyalty programs, and a flexible hybrid work approach.