Seasonal Store Guest Experience Specialist

1034 LEGO Company Limited; Sheffield; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Family Care Leave

Life/Disability Insurance

Wellbeing programs

Colleague Discount

Bonus scheme

Hybrid work policy

Job summary

LEGO Group in the United Kingdom is seeking a customer-focused retail team member for LEGO stores. You will greet guests, manage cash registers, and uphold a professional, friendly service while ensuring a safe, engaging shopping environment.

You will help maintain displays, stockrooms, and comply with LEGO Brand Retail visual standards, while supporting promotions and loyalty programs. The role offers a hybrid work policy with an average of 3 days in the office, joining a diverse, creative team.

Responsibilities

• Greet guests and process all cash register functions with professionalism.
• Maintain a clean, safe, visually stimulating store environment.
• Operate store stockroom and assist receiving merchandise.
• Follow safety regulations and report shortages.
• Resolve customer issues and escalate to management.
• Engage customers and promote promotional materials and loyalty programs.
• Support routine store operational tasks.

Job description

LEGO Group in the United Kingdom is seeking a customer-focused retail team member for LEGO stores. You will greet guests, manage cash registers, and uphold a professional, friendly service while ensuring a safe, engaging shopping environment.

You will help maintain displays, stockrooms, and comply with LEGO Brand Retail visual standards, while supporting promotions and loyalty programs. The role offers a hybrid work policy with an average of 3 days in the office, joining a diverse, creative team.