Restaurant Team Member

The QHotels Collection; Leeds; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Free parking

Discounts across golf

Discounts across The QHotelsCollection

Family & Friends discounts

Training & qualifications support

Learning & development

Employee Assistance Program

Refer a friend scheme

Bronze Green Tourism accreditation

Armed Forces Covenant Silver Award

Job summary

Oulton Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, seeks team members to deliver exceptional guest experiences in Food & Beverage across the hotel. You’ll engage with guests, share information on pricing and promotions, and help maximise sales while upholding brand standards.

This role offers flexibility to fit school or personal commitments, with enticing staff discounts, free parking, training support, and development opportunities in a diverse hospitality environment.

Qualifications

• Strong customer service skills.
• Passion for delivering exceptional guest service.
• Good time management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions to provide advice to guests and maximise sales.

Skills

Customer service

Guest experience

Time management

Under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for deliveringexceptional guestservice
• Strong customer serviceskills
• Good timemanagement andorganisational skills
• Ability to work underpressure

Curious to find out more?

Oulton Hall Hotel, Spa & Golf Resort is located on the outskirts of Leeds and is a 4*, 152-bedroom property. Our hotel is set in acres of woodland with a 27-hole golf course and the dining options include the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.