Bar Team Member

Slaley Hall Hotel, Spa & Golf Resort; Hexham; In loco; GBP 20.000 - 26.000; Part-time

Vantaggi offerti da questo lavoro

Free health club membership

Discounts across golf and The QHotels

Training & professional qualifications

Employee Assistance Program

Free parking

Refer a friend

Descrizione del lavoro

Slaley Hall Hotel, Spa & Golf Resort in Hexham invites a hospitality-focused team member to help deliver exceptional guest experiences across our Food & Beverage areas. You will assist guests with pricing and promotions while upholding brand standards.

This flexible role is ideal for someone who enjoys hospitality, can adapt around commitments, and is keen to develop through training and qualifications offered by the property and The QHotels Collection.

Competenze

• Experience in hospitality or guest service preferred.
• Ability to work across multiple Food & Beverage areas and uphold brand standards.

Mansioni

• Ensure guest satisfaction and brand standards across Food & Beverage areas.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Conoscenze

Guest service

Time management

Organisational skills

Customer focus

Pressure handling

Descrizione del lavoro

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering
• exceptional guest service
• Strong customer service
• skills
• Good time management and
• organisational skills
• Ability to work under
• pressure

Curious to find out more?

Slaley Hall Hotel, Spa & Golf Resort is located in Hexham. Our hotel is a 4*, 141-bedroom property set in 1000 acres with a 36-hole championship golf course which has hosted over 20 European and PGA tournaments. The dining options include Hadrian’s Brasserie restaurant, Tommy Craig’s bar, the Claret Jug restaurant and a Whisky snug, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.