Guest-Focused F&B Team Member – Flexible Shifts

Eclipse Hotels Group; Lye Cross; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted Hotel Rooms at 5000+ IHG 50

Employee Assistance and Welfare

Health Plan

Life Insurance

Cashback and discounts on high street

Complimentary Meals on duty

Share of Service Charge potential

Excellent Training & Development

Job summary

Eclipse Hotels Group, headquartered in West London and owner of Holiday Inn Bristol Airport, seeks a Food & Beverage Service Team Member. You will ensure a warm, guest-focused atmosphere acrossRestaurant, Bar, Room Service and Meetings & Events, delivering high standards and local insights to create a memorable stay.

Join a developing employer that values True Hospitality, with benefits and opportunities across the UK, Europe and the Caribbean.

Qualifications

• Guest concerns and compliments require approachable communication.
• Knowledge of local food safety laws is essential.

Responsibilities

• Create a warm welcome and set the tone for each guest's experience.
• Present each meal as a feast for eyes and taste buds.
• Turn high standards into memorable service in Restaurant, Bar, Room Service or Meetings & Events.
• Know menus and ingredients; be ready to answer questions about allergens.
• Prepare and serve drinks to high standards, considering guest requirements.
• Identify VIP guests and provide exceptional service.

Skills

Communication Skills

Local food safety knowledge

Problem solving

Impeccable customer service

Flexible schedule

Job description

Eclipse Hotels Group, headquartered in West London and owner of Holiday Inn Bristol Airport, seeks a Food & Beverage Service Team Member. You will ensure a warm, guest-focused atmosphere acrossRestaurant, Bar, Room Service and Meetings & Events, delivering high standards and local insights to create a memorable stay.

Join a developing employer that values True Hospitality, with benefits and opportunities across the UK, Europe and the Caribbean.